... first-contact resolution whenever possible, while adhering to company policies and guidelines. - Product Knowledge: Maintain a deep understanding of the products or services to answer customer queries and provide appropriate recommendations accurately. - Documentation: Accurately record customer interactions, transactions, and issues ...
... Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') - Clarify customer requirements probe for understanding, use ...
... Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') - Clarify customer requirements probe for understanding, use ...
... NON-FINANCIAL SIZE Generate quality sales leads Customer Service Understand customers' requirements and create opportunities to cross sell relevant products/ services Responsible for handling customer queries and provide information as per defined standards and escalate to Assistant CRM & CRM in case of any deviation Assist ...
... onboarding process, resolving their queries, and ensuring a smooth and positive client experience. Key Responsibilities Explain the RegisterKaro app, features, and services to clients. Guide clients through the complete onboarding process, including app setup and documentation. Handle client queries through calls, chat, and email ...
... Office, CRM platforms, reporting tools, and ticketing systems is preferred. Flexible to work in rotational shifts as per business requirements. Experience in IT Services, Staffing, Recruitment, BPO, SaaS, or Managed Services industry. Experience handling multiple client accounts and distributed teams. Strong presentation, stakeholder ...
... entire energy value chain and industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology and lifecycle services. Our Engineering Transformation team work to improve the quality of our Engineering processes. Partner with the best Coordinates and oversees work at a field ...
Company Description Rajnikant & Co. is a growing organization focused on delivering reliable products and services to its customers with a strong emphasis on quality and trust. The company values long-term relationships, transparent business practices, and consistent performance. Team members are encouraged to take ownership ...
Job Description: Customer Support Executive – Teleperformance Position: Customer Support Executive Company: Teleperformance Location: Mohali Employment Type: Full-Time About the Role Teleperformance is hiring dynamic and customer-oriented individuals for the role of Customer Support Executive.
ob Description: Customer Support Executive – Teleperformance Position: Customer Support Executive Company: Teleperformance Location: Mohali Employment Type: Full-Time About the Role Teleperformance is hiring dynamic and customer-oriented individuals for the role of Customer Support Executive.
... workshops with business users and senior stakeholders to understand current processes, identify gaps, and define future-state planning processes. Conduct unit testing, integration testing, UAT, defect resolution, and performance optimization. Prepare solution documentation, configuration guides, test scripts, training materials, ...
... maintenance service provider driven by a team of passionate industry experts. Dedicated to prioritizing customer needs, SERVALL strives to deliver best-in-class services to customers across its operations. The company focuses on achieving new customer satisfaction benchmarks through quality service and continuous improvement. ...
... Fibrox 3D Technologies Private Limited Location: Rajkot, Gujarat (work from Rajkot Office only, No WFH) Job Type: Full Time Mechanical / Civil Engineering Services Experience: Min 2 Year Company Description Fibrox 3D is an Engineering Service Provider company established in 2016. Led by directors with strong engineering ...
... notifications. Configure role-based access controls, security settings, and user permissions. Support platform customization, automation, and integrations. Conduct testing, UAT support, deployments, and release activities. Prepare functional specifications, process documentation, and user guides. Collaborate with stakeholders ...
... systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Trading Services Front Office Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education As a Custom Software Engineer, a typical day ...
... skills to ensure a positive, respectful, and solution-oriented experience for all customers. Relevant experience in home loans, banking, NBFCs, or financial services is beneficial. A bachelor's degree in finance, business, commerce, or a related field is preferred. Ability to work in a fast-paced environment, with strong ...
... maintainability, and cost. Build critical solution components and reference implementations when required. Design solutions across enterprise applications, APIs, cloud services, data platforms, AI services, and legacy technologies. Establish scalable, resilient, and maintainable solution foundations. Define clear ownership boundaries, ...