442 Full-time sql production support jobs in India.

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Senior Sytem Support Engineer ( Platform Security Engineer) With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions . We work beyond global... Full time Hybrid work Work at office

About Easyship: Easyship is one of the world’s leading multi-carrier shipping software, built to make global eCommerce borderless. Since 2014, we’ve been on a mission to democratize logistics by removing the "black box" of international shipping costs and complexities. Trusted... Full time Work at office Shift work

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... Sentry, Mixpanel, CloudWatch. - Customer communication. You Must Have - 1–3 years technical support or helpdesk. - Basic troubleshooting: logs, dev tools, reproduction. - Ticketing systems. - Clear communication. - Rotating shifts (nights/weekends). - Quick learner. Nice to Have - Mobile app support. - SAP or ERP familiarity. ...

... communication. - Metrics: resolution rate, MTFR, escalation rate, CSAT. - Tooling: Jira Service Desk, Sentry/Mixpanel integration. You Must Have - 7+ years technical support with 3+ year lead. - Enterprise SaaS support. - Troubleshooting: logs, reproduction, root cause isolation. - Process design: triage, SLA, escalation. - Customer ...