- Full-time
- IT
- Cloud
$14.68 USD
... Genesys platform with internal REST APIs, CRMs (e.g., Salesforce), and third-party SaaS applications, enabling personalized, data-driven customer journeys. .Testing & Optimization: Conduct rigorous unit, integration, and load testing for all custom flows. Continuously monitor IVR/Bot performance, analyzing containment rates, ...
Hyderabad, भारत