Innovapptive
Manager I, Customer Support
- Full-time
- Manufacturing
$40 USD - $100 USD / year
... Enterprise SaaS support. - Troubleshooting: logs, reproduction, root cause isolation. - Process design: triage, SLA, escalation. - Customer communication: clear, professional, empathetic. - Team building: hire and mentor L1 engineers. Nice to Have - SAP-integrated applications or Basis ops. - Mobile support (React Native, iOS, ...
Hyderabad, भारत