Brillminds Global Private Limited
Team leader Operations
- Full-time
Key Responsibilities - Manage daily team operations, attendance, productivity, and schedule adherence. - Monitor KPIs, including AHT, CSAT, FCR, quality, and SLA. - Drive team performance through regular coaching and feedback. - Monitor and control attrition, absenteeism, and shrinkage. - Handle customer escalations and ...
Pune, भारत