Gratitude Inc
Process Associate - Advanced_Kolkata
- Full-time
Rs 7 lakh p.a.
... billing history, usage, payments, and previous interactions. - Explain high bills, charges, adjustments, fees, and payment activity in clear, customer-friendly language. - Manage complex queries, complaints, escalations, and emotionally challenging conversations. - De-escalate dissatisfied customers through active listening, ...
Calcutta, भारत