nexus-cognitive
IT Support & Systems Engineer
- Remote
- Hybrid
- On-site
- Full-time
- Contract
... the IT support queue: triage, prioritize, and resolve tickets in our ticketing system (Linear), and route Slack requests into a single tracked intake - Provide Level 1/Level 2 support for macOS, Windows, Google Workspace (Gmail, Calendar, Drive, Meet), Zoom, VPN, SSO/MFA, and core SaaS applications, escalating complex issues ...
Pune, भारत