1,792 Full-time customer analytics jobs in India.

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Gratitude Inc

International Customer Support Executive - Process

12 days ago

Full-time

Rs 40000 - Rs 58000 per month

... and account-related queries, and identifying opportunities for cross-selling, upselling, and customer retention. Key Responsibilities - Handle international customer queries through voice and chat channels. - Resolve customer issues effectively, aiming for first-call resolution. - Assist customers with subscriptions, billing, ...

Hyderabad, भारत

Gratitude Inc

Customer Service Process Associate - & Webchat

12 days ago

Full-time

Job Title : Customer Service Process Associate – Voice & Webchat Job Description : We are looking for a Customer Service Process Associate to handle customer interactions through voice, webchat, messaging, email, and back-office channels. The role involves resolving customer queries and complaints, handling billing and ...

Calcutta, भारत

Gratitude Inc

Process Trainer - | International Customer Care

13 days ago

Full-time

Rs 9 lakh p.a.

Process Trainer – Voice | International Customer Care Are you passionate about training, coaching, and developing high-performing customer service teams? Join our Kolkata team as a Process Trainer – Voice and help international voice associates strengthen their communication, customer-handling, problem-solving, and service-quality ...

Calcutta, भारत

Gratitude Inc

Customer Support Executive - International Process

13 days ago

Full-time

Rs 7 lakh p.a.

... Only Job Responsibilities - Handle international customer interactions via voice (chat/email support experience is an added advantage). - Deliver excellent customer service by achieving First Call Resolution (FCR) wherever possible. - Resolve customer queries related to subscriptions, billing, refunds, cancellations, invoices, ...

Hyderabad, भारत

Vrinda International

Customer Service Executive - Voice

13 days ago

Full-time

Rs 1 - 2 lakhs p.a.

Customer Service Executive – Voice Summary We are seeking a dedicated Customer Service Executive to manage voice-based interactions within the IT Services sector. This pivotal role serves as the primary point of contact for clients, ensuring their inquiries and concerns are addressed with efficiency and professionalism. ...

Marathi, Maharashtra, भारत

Vrinda International

CUSTOMER SERVICE / SALES EXECUTIVE

13 days ago

Full-time

Sales

Rs 1 - 2 lakhs p.a.

... inquiries and issues efficiently to ensure high satisfaction levels. - Demonstrate strong interpersonal abilities to communicate effectively across various customer interactions. - Maintain accurate and up-to-date customer records and databases for optimal tracking. - Provide comprehensive customer service support to handle ...

भारत

Vrinda International

Customer Service / Sales Executive

13 days ago

Full-time

Sales

Rs 1 - 2 lakhs p.a.

... resolve customer queries and issues in a timely and effective manner. - Maintain accurate and up-to-date customer records within our management systems. - Handle customer interactions with empathy and professionalism across various communication channels. - Identify customer needs and recommend appropriate solutions to enhance ...

भारत

Vrinda International

Customer Service / Sales Executive

13 days ago

Full-time

Sales

Rs 3 - 6 lakhs p.a.

... Resolve customer issues promptly and efficiently, employing problem-solving skills to maintain high levels of client retention. - Maintain accurate records of customer interactions and sales activities within the relationship management system. - Handle customer concerns with professionalism, ensuring a positive experience ...

भारत

Weekday AI

Customer Success Manager (US Market)

13 days ago

Full-time
Contract

Rs 8 - 15 lakhs p.a.

... report key metrics like NRR (Net Revenue Retention), churn, adoption rates, and customer satisfaction. Qualifications and Skills: - 3+ years of experience in Customer Success, Account Management, or a client-facing role in SaaS / e-commerce tech. - Experience working with North American / US customers is preferred. - Strong ...

Gurgaon, भारत

Customer Account Servicing - Jr. Associate

14 days ago

Full-time

... requests originating at other PNC segments (i.e., Branches, Customer Care Centers, Treasury Management, etc.). Vendor’s responsibilities shall include updating customer titles and account maintenance, receipt of W9 & W8-NRA forms and application of tax certification codes, combining of duplicate customer records, indexing of ...

Hyderabad, भारत

Gratitude Inc

OHL German-Customer Service Executive

14 days ago

Full-time

... candidate will be responsible for communicating and interacting with customers professionally in both German and English . Key Responsibilities - Communicate with customers effectively in German and English . - Handle customer interactions in a professional and courteous manner. - Read, understand, and respond to customer queries ...

Bombay, भारत

Abbott

Customer Support Specialist

14 days ago

Full-time

Customer Support

... successful candidate will provide excellent customer service and technical support to our clients, troubleshoot customer issues, and ensure customer satisfaction. Customer Support Specialist Duties and Responsibilities - Respond to customer inquiries via phone, email, and other communication channels - Identify customer needs ...

भारत

Gratitude Inc

International Process - Customer Support & Sales

14 days ago

Full-time

Rs 7 lakh p.a.

... looking for candidates with strong international voice process experience to handle global customer interactions for SaaS/software products. The role involves customer support, technical troubleshooting, upselling/cross-selling, and ensuring excellent customer experience. Key Responsibilities - Handle international customer ...

Hyderabad, भारत

Gratitude Inc

International Process - Customer Support & Sales

14 days ago

Full-time

Rs 50000 - Rs 60000 per month

... billing, and technical issues while identifying opportunities for cross-selling, upselling, and customer retention. Key Responsibilities - Handle international customer interactions through voice and other support channels, including chat and email. - Resolve customer queries efficiently, ensuring high customer satisfaction ...

Hyderabad, भारत

Gratitude Inc

Customer Support Associate - Process | Kolkata

14 days ago

Full-time

Rs 25000 - Rs 58000 per month

... voice customer service Band: BPO 1/2 Salary: Up to ₹7 LPA Shift: 24×7 rotational shifts, including nights and weekends Process: Electricity & Gas Utilities Customer Service Employment Type: Full-Time Job Summary We are seeking a customer-focused and experienced Advanced Customer Service Associate to manage complex customer ...

Calcutta, भारत

Gratitude Inc

Customer Service Associate (U.S ) Mumbai

14 days ago

Full-time

Customer Service Associate – International Banking & Card Services About the Role We are looking for a Customer Service Associate to support customers through an international voice process for US banking and card services . The role involves handling customer enquiries, providing accurate information, resolving concerns, ...

Bombay, भारत

Figma

Customer Support Specialist (Bengaluru, India)

14 days ago

Full-time

Customer Support

... about doing great work for customers. AI is changing how people design and build, and our products are changing with it. You’ll be among the first to see how customers use what we ship, you’ll learn directly from our Product and Engineering teams, and what you hear from customers will help shape what we build next. This is ...

Bangalore, भारत

Gratitude Inc

Customer Service Process Associate - & Webchat

14 days ago

Full-time

Rs 35000 - Rs 58333 per month

Hiring: Customer Service Process Associate – Voice & Webchat Location: Kolkata Experience: 1–5 Years CTC: Up to ₹7 LPA Work Mode: 5 Days WFO Shifts: Rotational shifts & week-offs, including night shifts Role: Join our customer support team and handle customer interactions through voice, webchat, email & back-office support ...

Calcutta, भारत

Gratitude Inc

Customer Service Representative - International (Bangalore)

14 days ago

Full-time

Customer Support

Role Overview The Customer Success Guide plays a key role in delivering exceptional customer experiences by providing timely support, product guidance, and adoption best practices to global customers. This role blends customer support, problem resolution, and consultative guidance to ensure customers realize maximum value ...

Hyderabad, भारत

Gratitude Inc

Customer Service Associate - Process(BANGALORE)

14 days ago

Full-time

Rs 25000 - Rs 50000 per month

JOB DESCRIPTION Role Overview We are looking for a customer-focused Customer Success Associate to support global customers using enterprise software and SaaS solutions. The ideal candidate will provide product assistance, troubleshoot customer issues, guide users through product features, and help improve customer satisfaction ...

Bangalore, भारत