... Coordinate with sales, pre-press, production and logistics to unblock stuck orders. Complaint and Quality Resolution - Own the complaint, reprint and credit-note process end to end. - Run root-cause analysis with production and feed corrective actions back into the process. Hire, roster, train and supervise the support executive ...
... customer experience. Freshers and candidates with up to 2 years of experience are welcome to apply. Handle Inbound/Outbound customer interactions via phone, chat, or other communication channels. Resolve customer complaints and escalate complex issues when required. Provide product, service, and process-related information ...
... Engineering to ensure the timely resolution of defects. Provide technical support, troubleshooting and issue resolution to our customers via email, telephone, chat or remote web session. Collaborate with peers, escalation points, mentors, our knowledge base, community forums and other internal tools to provide the most effective, ...
... positive client experience. Key Responsibilities Explain the RegisterKaro app, features, and services to clients. Guide clients through the complete onboarding process, including app setup and documentation. Handle client queries through calls, chat, and email professionally and promptly. Assist clients with issues related ...
... explaining issues or positive aspects. - Provide constructive feedback and detailed annotations. - Extract and verify available debugging information to confirm that chat summaries and relevant data sources were properly utilized. Data Hygiene - Maintain strict data hygiene throughout evaluation activities. - Delete evaluation ...
About Lifie AI Lifie AI helps businesses automate customer engagement across voice calls, chat, and outbound campaigns. Our AI agents help sales and operations teams respond to leads faster, run high-volume outreach, qualify prospects, verify data, and improve conversion without increasing headcount. Backed by angel investors ...
...Newtown, Kolkata Industry: International BPO / Customer Support Job Type: Full-Time | Work From Office Salary: ₹3.30 LPA Job Overview: Join a reputed... ...queries effectively and professionally • Deliver high-quality customer service and support •...
... sales in alignment with company targets. Daily tasks include maintaining accurate records of customer interactions, coordinating with internal teams for order processing and delivery, and addressing customer concerns promptly. The position also requires tracking market trends, gathering customer feedback, and supporting promotional ...
... and welcoming. The Store Assistant will handle billing and cash transactions, help manage stock movement, and coordinate with the team to ensure smooth order processing and timely replenishment. The role also involves supporting promotional activities, learning product details to guide customers effectively, and following ...
... relationships, and achieving sales targets in the plywood and forest products segment. The role also involves coordinating with internal teams for timely order processing, tracking market trends and competitor activity, and preparing regular sales reports and forecasts. The Senior Sales Executive will contribute to sales strategies, ...
JD –Customer Support Executive (Email & Chat process) Teleperformance welcomes you to be a part of our dynamic team! Job Role: Customer Support Executive Role Type: Email & Chat process Location: Hyderabad Job Type: Full-time About the Role: We are seeking enthusiastic and customer-focused individuals to join our team as ...
Job Title: Chat/ Email Process Location: Mumbai (Thane) Experience: 1-2 Years Working Days: 5 Days a Week Employment Type: Full-Time We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Mumbai. The ideal candidate will be responsible for handling customer queries, providing ...
Customer Service Executives | Voice Process | Chat Process | Pune Are you a fresher or have 0–2 years of experience and confident in communicating with customers? We’re hiring Customer Service Executives for our Voice Process in Pune. Graduate / Undergraduate candidates, as per company eligibility - 0–2 years of experience ...
Job Title: Voice Process /Chat process Location: Pune Experience: 0-2 Years Working Days: 5 Days a Week Weekly Off: 2 Rotational Week Off Employment Type: Full-Time Job Summary We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Pune. The ideal candidate will be responsible ...
... Comfortable working in a 24x7 rotational shift environment. Good computer proficiency and experience using CRM or customer support tools is preferred. Work Details Process: Blended (Chat + Voice) Shift: 24x7 Operations (Any 9-hour shift including a 1-hour break) Working Days: 6 days a week Week Off: Rotational Interested folks ...
... logic. Requirements KEY RESPONSIBILITIES: 1. Understand business processes by talking to people across departments and asking the right questions; map current process flows (production planning, forecasting, costing, and similar areas). 2. Identify gaps in processes, design improved systems, and implement them using Python/pandas/Excel ...
... accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process.
... professionals to join the Domestic Customer Support Process for a leading electronic brand. Provide technical and customer support through voice calls and/or digital chat. Ensure a positive customer experience by providing accurate and timely support. Follow process guidelines, quality standards, and customer service protocols. ...