... themes. Minimum 5 years in customer support or customer service, including at least 2 years leading a team. - Experience of a ticketing platform such as Freshdesk, Zoho Desk or Zendesk. - Excellent spoken and written Hindi and English. - Background in printing, packaging, e-commerce or B2B services is preferred. - Strong ...
... Complete approximately four weeks of customer-specific training and transition to the assigned production shift following successful training. 1+ years of IT, Help Desk, Service Desk, or Technical Support experience, or a recent graduate from an IT/technical program. - Basic understanding of Windows operating systems. - Basic ...
Key Responsibilities: • Manage front desk, visitor handling, and incoming calls. - Greet visitors and coordinate meetings and appointments. - Handle emails, courier, post, and general office communication. - Maintain office records, documents, attendance, and stationery. - Coordinate with vendors for housekeeping, maintenance, ...
Key Responsibilities: • Manage front desk, visitor handling, and incoming calls. - Greet visitors and coordinate meetings and appointments. - Handle emails, courier, post, and general office communication. - Maintain office records, documents, attendance, and stationery. - Coordinate with vendors for housekeeping, maintenance, ...
... administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee ...
... administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee ...
... brand. Guest Experience & Service Excellence - Supervise and manage daily front office operations including guest registration, check-in/checkout, concierge desk, reservations, travel desk, valet, and telephone services. - Ensure all guests are welcomed warmly and efficiently, with attention to detail and personalized ...
... & Linux Servers Azure / AWS Cloud Network Operations Active Directory & Identity Management Backup & Storage Security Operations End User Computing / Service Desk Drive Incident, Problem, Change, and Service Request Management. Ensure SLA, KPI, and Customer Satisfaction targets are consistently achieved. Lead Major Incident ...
... What We Are Looking For 3+ years of experience in proactive support and infrastructure/application monitoring. Familiarity with Global Command Center, Service Desk, or Frontline Monitoring operations. Demonstrated ability to uphold team, account, and client policies and procedures. Hands-on experience with Application/Infrastructure ...
... include root cause analysis, knowledge base development, and full lifecycle management of IT equipment. Independently resolve cases escalated from the Service Desk with minimal supervision. Perform advanced troubleshooting, collect diagnostic data, and escalate major incidents to engineering teams when necessary. Develop ...
Human Resources (HR) Associate Starts Immediately Experience Handle incoming calls, messages, emails, and general enquiries. Maintain visitor records and front-desk documentation. Receive and manage courier, documents, samples, and other office deliveries. Maintain a professional and organized reception area. Provide basic ...
... marketing, product) to improve the overall customer experience and ensure alignment on customer-centric strategies. Should have good experience with tools like Freshdesk/Zoho Desk, and the ability to handle escalations, returns, delays, and customer dissatisfaction professionally. Strong Customer Service and Customer Support skills, ...
... productivity thrive. Our premium amenities include modern meeting rooms, high-speed internet, and complimentary tea and coffee, all supported by a welcoming desk and 24/7 security. Located in Greater Noida and Lucknow, our workspaces follow Vastu principles, offering a harmonious environment to foster community through ...
... (e.g., English + Malayalam, Telugu, Tamil, Kannada, and Hindi) - Familiarity with e-commerce platforms and CRM tools Knowledge of customer support tools like Zoho Desk, Freshdesk, or similar is preferred Strong typing and documentation skills Time management and organizational skills Competitive salary Opportunity to work in ...
... documents, and test cases etc. - Should have knowledge of the Meter to Cash - Should have experience in FICA Dunning procedure/Collection Strategy, payment (cash desk/external cash desk) integration with payment channels, write off, return processing, security deposit, installment plan, and promise to pay. - Exposure of Country ...
... lounge and orders supplies and equipment. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, ...
... Our platform handles multilingual conversations, unstructured queries, lead qualification, and conversion, enabling businesses to run a 24/7 AI-powered front desk without heavy technical resources. Unlike traditional chatbots, Lyftr AI understands context and intent, making interactions natural and human-like. Responsibilities: ...
... and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives ...
... Maintain organised digital filing and version control; 4) Stakeholder & Office Coordination Coordinate courier/supplies, housekeeping, repairs/AMCs, and front-desk support when needed. 5) Admin & Accounts Assistance Track expenses, reimbursements, petty cash, bill payments, and renewals; coordinate with Accounts/CA (TDS/GST ...
... your team deliver authentic, memorable experiences Developing your team's skills to drive results that positively impact on hotel performance 2 years' front desk/guest service leader experience - Must be fluent in spoken and written English - Other languages may be preferred - Working knowledge of hotel property management ...