3,298 customer service process jobs in India.

55k

... shipments, ensure accurate shipment handling, customer interactions and COD collections while adhering to Blue Dart's operational standards, safety requirements and service commitments. Pickup & Delivery Operations - Ensure all shipments are delivered within committed service timelines. - Customer Service Excellence - Serve as ...

• On-site

... Mohali Sector-67, India Shift: 6:00pm - 3:30am IST (Rotational) Working Days: 5 Days Working (as per Roster) Mode: In office Position Summary: We are seeking a Customer Service Representative – Inbound & Outbound (HVAC Process) to handle all inbound and outbound customer calls related to HVAC services across different regions ...

• Full-time

... https://jobeax.com/link/9QmyBd6n6RNe4gQ1 ) Job Title: Customer Support Executive – Email & Chat Process (Centrica) Company Name: WNS Global Services Location: Thane Industry: BPO / KPO / Customer Support Job Type: Full-Time Key Responsibilities: Handle customer interactions via email and chat support Resolve customer queries and concerns in a timely ...

• Remote
• Hybrid
• Full-time

... multiple tasks and projects in a fast-paced environment A team player who is motivated to provide excellent customer service and continuous improvement in IT processes. ITIL V4 Foundation certification Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future ...

... client engagement and follow-ups - Coordinate with vendors, airlines, hotels, and ground partners to ensure seamless travel arrangements - Deliver exceptional customer service to ensure high client satisfaction and repeat business Looking For: - 4–8 years of experience in a travel agency or tour operator environment - Strong ...

... goes beyond business—one that's changing the world for the better. In this role, the Customer Service Representative serves as the primary link between our customers and internal teams, ensuring every order is processed accurately and every interaction strengthens the customer relationship. You will manage the full order ...

... required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be ...

... required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be ...

... required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be ...

• Full-time

... customer interactions via phone, chat, or other communication channels. Resolve customer complaints and escalate complex issues when required. Provide product, service, and process-related information to customers. Follow company policies, quality standards, and customer service guidelines. Meet individual and team performance ...

... company policies To ensure positive customer experience and CSAT through defined resolution rate and minimum average handling time (AHT), rejected resolutions or Reopen Cases To update worklogs and follow shift for escalation process and process compliance Handling all the queues efficiently and work towards case closure.

• Full-time
• Contract

... Ensure timely and accurate updation and delivery of policy documents/refund cheques in adherence to set standards KRA6 Provide prompt, accurate and courteous Customer Service - Ensure 1st contact resolution at the branch for all internal & external customers' & track requests through prescribed systems ensuring 100% accuracy ...

Urgent Hiring for Customer Support: Jaipur (Haldighati) Work From Office Immediate Joiners Preferred 5 days working 2 rotational week offs US Time Zone Preferred candidate profile: Undergraduate/ Graduate freshers and experience can apply Role & responsibilities: Opportunity to work in a dynamic US Chat support process ...

26k - 60k / month

... 1 year(s) Apply By Not Provided Posted 3 weeks ago Job Be an early applicant About the job *Direct Walk-In Drive - Monday to Friday* Walk-in Interviews for Customer Service Associate -International Process Walk-in Interview - Monday to Saturday Walk-in Interview Time: 11:00AM-4:00PM Location: Ground Floor, InfoTech Centre,Milestone ...

• Full-time

Rs 3 - 8 lakhs p.a.

... appropriate solutions Maintain required quality and customer service standards Meet process-specific productivity and performance targets Maintain accurate customer records and call documentation Required Skills Excellent English Communication International Voice Process International BPO Customer Service Inbound / Outbound ...

• Full-time

... with customers in a courteous and professional manner; provide prompt, efficient and accurate services Ensure timely insurance claim settlement for his/her customers Resolve customer queries/ pertaining to GL, IL & Family Banking within specified timelines Internal Process Identify and conduct surveys of new working areas ...

• On-site
• Full-time
• Contract

Rs 5 - 8 lakhs p.a.

... partner support - across phone, WhatsApp, email and chat, and you own the service levels that go with them. Reports to: Head - Sales and Marketing Department: Customer Experience Support Desk Operations - Run the multi-channel support desk - inbound calls, WhatsApp, email, live chat and the customer portal. - Define and hold ...

• Remote

Customer Service Specialist A global consumer brand building its India customer operations Location: Remote (India) A well-known global consumer brand is building its India customer operations and has partnered with Flexiple to hire. You will support customers of a brand millions already trust, and help set the standard ...

401k

... is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data. Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. Respond to client service needs ...

Job Requirements Role/ Job Title: Customer Service Manager Business: Branch Banking Function/ Department: Branch Banking Job Purpose: 'The role focuses on engaging with customers, managing retail banking operations, driving liability growth, and ensuring compliance with regulatory standards. The incumbent plays a key part ...