693 contact call at jobs in India.

... any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity ...

... within a call center. Manages all teams of Customer Service Associates within a contact center. Typically requires a minimum of ten years of experience in a call center or customer service-related position in a service industry and seven or more years management or supervisory experience. Typically a call center site will ...

... administrative or entry-level technical/professional colleagues. Provides day-to-day work direction for team, focused on maintaining steady workflow and resolving operational decisions. Sets goals and objectives for team members for achievement of operational results. Problems faced may be difficult but typically are not-complex. ...

... our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities ...

... on-call and holiday support may be required. - Utilizes soft skills and troubleshooting skills to resolve client issues and questions. - Asks probing questions to gather relevant information on routine and complex calls. - Uses effective listening skills to develop understanding of client questions or issues. - Documents, tracks ...

... Learner Experience & Testing - Reproduce and resolve bugs reported by students in labs and exercises. - Validate workspace behavior, code execution, and automated test systems. - Ensure instructions are accurate, easy to follow, and technically correct. Docker Image Creation & Maintenance - Create, update, and optimize ...

... technical lead responsible for managing IT resources and driving overall technology delivery for the Service Operations organization. This role supports critical call center applications and partners closely with architecture, business stakeholders, and Agile teams to enable strategic technology initiatives and large-scale ...

... Manage integrations with enterprise systems, CRM platforms, and regional business applications using APIs and middleware Requirements - Bachelor's degree in Information Systems, Computer Science, Engineering, or related field - 10+ years hands-on contact center experience across implementation, configuration, and enterprise ...

... the first point of contact for every home- loan enquiry at Butter Money. You will call inbound and outbound leads, assess loan feasibility in preliminary conversations, and convert high-intent customers into qualified opportunities — routing them seamlessly to our Advisory and Operations teams for processing. This role sits ...

... moderate complexity and making minor adjustments to existing processes. Communication & collaboration with others and sharing information that may require explanation or interpretation. The colleague may also support less experienced peers. This position typically requires knowledge gained through a combination of education ...

... and emerging AI technologies to enhance customer experience and operational efficiency. Qualifications for the role: - University degree in Business Administration, Operations, Industrial Engineering, Customer Experience, or a related field. - 7+ years of experience in contact center operations, including 3+ years leading ...

... Summary: Entry-level outbound sales role responsible for engaging Canada-based customers, promoting telecom products/services, and driving revenue through consultative selling. Key Responsibilities: • Make high-volume outbound calls to prospective and existing customers • Promote telecom products (plans, upgrades, bundles, ...

... contribution with team support responsibilities including coaching, SME support, and escalation handling. Key Responsibilities: • Handle complex and high-value sales calls • Act as SME and provide floor support to agents • Coach and mentor team members • Monitor call quality and provide feedback • Assist in onboarding and training ...

... roster-based shifts. - Maintain accurate records of customer interactions in CRM systems. - Meet or exceed monthly sales and service performance targets. Qualifications - Excellent communication skills in English and a regional language. - Strong interpersonal skills and confidence handling calls. - Ability to manage both ...

... Summary: Entry-level outbound sales role responsible for engaging Canada-based customers, promoting telecom products/services, and driving revenue through consultative selling. Key Responsibilities: • Make high-volume outbound calls to prospective and existing customers • Promote telecom products (plans, upgrades, bundles, ...

... Summary: Entry-level outbound sales role responsible for engaging Canada-based customers, promoting telecom products/services, and driving revenue through consultative selling. Key Responsibilities: • Make high-volume outbound calls to prospective and existing customers • Promote telecom products (plans, upgrades, bundles, ...

... guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or ...

... inbound/outbound call routing.- Migrate Cisco IP phones, softphones, conferencing devices, voicemail, auto attendants, hunt groups, and analog endpoints.- Support Five9/contact-center integrations and validate end-to-end call flows.- Troubleshoot voice network dependencies, including VLANs, DHCP, DNS, NTP, QoS, and gateway connectivity.- ...

... Hindi and Marathi skills will help you handle conversations with care and confidence. Key Responsibilities: 1. Make outbound calls using contact details and call lists provided by the team. 2. Speak with callers in Hindi or Marathi as appropriate, using clear, courteous language. 3. Share accurate information supplied ...

... entry-level role is a good fit for someone who communicates confidently in spoken English and Hindi and is attentive to detail. Key Responsibilities: 1. Make outbound calls using contact details and guidance provided by the team. 2. Handle incoming calls courteously, listen to callers' needs, and respond with accurate information. ...