... Customer Service Executives for our Voice Process in Pune. Graduate / Undergraduate candidates, as per company eligibility - 0–2 years of experience in Customer Service, BPO, Call Centre or related roles - Strong spoken and written English communication - Basic computer knowledge & MS Office skills - Comfortable working in ...
... the concerned support team when required. - Follow process guidelines and quality standards. Required Skills - Fluent Hindi communication (Mandatory) - Basic computer proficiency - Good listening and problem-solving skills - Strong customer service orientation - Ability to work in a fast-paced environment - Positive attitude ...
... to customer queries in a timely and professional manner. Make outbound calls to customers for follow-ups, feedback, or information updates. Resolve product/service-related issues effectively, escalating when necessary. Maintain a high level of customer satisfaction by providing accurate information and support. Document ...
... knowledge of ITSM processes (Incident, Problem, Change, Service Catalog) mapped to ITIL standards. Required Qualifications: - Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. - 4+ years of experience in ServiceNow and 5+ years of CSM experience. - Proven track record of successful ...
... technical documentation and user guides. Ensure ITIL best practices are followed across ServiceNow processes. Required Qualifications Bachelor's degree in Computer Science / Information Technology or related field. 5+ years of experience in ServiceNow administration and Service Desk support. Strong experience with ITSM ...
... priorities, demands and timelines. - Flexible working hours. - Positive customer service attitude with excellent soft skills. - Ability to bring projects to successful completion. - Travel (up to 30%). Bachelor's Degree in Engineering in Computer Science or Information Technology and equivalent extensive work-related experience.
Pick Up & Delivery; Picking; Packing; International Delivery; Domestic Pick-up; Domestic Delivery; Customer Service Responsible for the completion of operational processes at station and hub locations which may include ramp and sort operations, courier and despatch operations. Planning & Organizing Skills;We are an equal ...
... major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank's customer engagement strategy across products and services About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by ...
... including HVAC, plumbing, electrical, and safety systems Financial & Budget Management Vendor & Service Partner Management Oversee vendor management, ensuring service efficiency and quality. Manage service partners, including technical, housekeeping, indoor plants, pest control, and pantry services. Ensure AMC (Annual Maintenance ...
... digital coworkers. We partner with global enterprises to bring AI-driven automation to the center of their digital transformation initiatives. Professional Services The Professional Services team, also known as the Implementation and Managed Services group, is an integral part of our business, responsible for deploying ...
... standards, and maintain discipline and service quality. - Collaborate with internal teams — PQ, supply-chain, customer support — to coordinate spare parts, schedule services, manage upgrades or retrofits, and streamline service workflows across depots. - Oversee and monitor periodic maintenance schedules and service campaigns for ...
... and ensure projects are delivered within budget and timelines. Monitor quality standards and ensure alignment with client requirements. Bachelor's degree in Computer Science, IT, Engineering, or related field. - 1–3 years of experience in IT Project Management (preferably in digital, tech, or agency environments). - Knowledge ...
... escalation procedures. Achieve productivity, quality, and attendance targets. Candidate Requirements Good communication skills in English and/or Hindi. Basic computer knowledge and typing skills. Customer-focused approach with strong problem-solving ability. Comfortable working in a fast-paced, target-driven environment. ...
... accurate information. Maintain high levels of customer satisfaction. Document customer interactions and follow up when required. Achieve process and quality targets. Requirements: Excellent communication skills in English. Strong customer service orientation. Basic computer knowledge. experienced candidates can apply.
... vigilance, and excellence. Greet and assist all Global Security Access Management (GSAM) customers within the assigned area while ensuring quality customer service. Process incoming emails using client's ServiceNow ticketing system and messaging communication platforms to GSAM. Provide tier 1 and tier 2 support for network ...
... knowledge of ITSM processes (Incident, Problem, Change, Service Catalog) mapped to ITIL standards. Required Qualifications: - Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. - 3-4 years of experience in ServiceNow and 2+ years of CSM experience. - Proven track record of successful ...
... on ERP or other enterprise application support and build. - 7+ years of experience working IT Operations and in Service Delivery. Excellent data analysis skills and root cause analysis skills. Experienced with SDLC/Agile methodologies and project management tools. Experienced with ITSM tools like ServiceNow, JIRA etc.
... appropriate solutions. Build and maintain positive customer relationships through professional communication. Required Skills Excellent communication and customer service skills Strong listening and comprehension abilities Good analytical and problem-solving skills Proficiency in basic computer applications and data entry Ability ...
Roles & Responsibilities :To drive design excellence for the assigned digital customer journeys (app & web) by leading a team of designer(s) and owning the end-to-end design and testing strategy for these journeys. tech)
... and services reports by collecting and analyzing the information provided by the customers. Qualifications and Experience Graduation. Fresher and Experienced Ability to communicate effectively in English language. Basic computer skills. Excellent phone etiquette and excellent verbal, written, and interpersonal skills.