22 voice call jobs in Pune, India.

Showing vacancies

Gratitude Inc

Quality Analyst - International Process

4 days ago

Full-time

... effectiveness and ensure adherence to defined quality standards, SOPs and compliance requirements. Mandatory Skills & Requirements - 3–6 years of International Voice Customer Service experience, including 1–2 years in a dedicated Quality Analyst / Quality Monitoring role. - Hands-on experience in call monitoring, quality ...

Pune, भारत

Gratitude Inc

Customer Service Associate - International

5 days ago

Full-time

... years of relevant international customer service experience within a BPS/BPO https://jobeax.com/link/2rce0yCTCWx0P6oA position involves handling International Voice processes for Banking & Cards (US and Australia) and Telecom Activation . The candidate will manage inbound customer calls, understand customer concerns, provide ...

Pune, भारत

Gratitude Inc

International Customer Service Associate | , Chat & Email | Hyderabad, Bangalore, Mumbai, Pune, Kolkata

5 days ago

Hybrid
Full-time

Rs 7 lakh p.a.

... services, and ensure a world-class customer experience while meeting business and quality goals. Key Responsibilities - Handle customer interactions through Voice, Chat, Email, and Webchat. - Deliver excellent customer service with a focus on First Call Resolution (FCR). - Resolve customer queries related to accounts, ...

Pune, भारत

Persistent Systems

Senior AI Telecom QA Engineer

12 days ago

Hybrid
Full-time

$436 USD - $1654.4 USD

... machine learning and data-intensive applications. - Strong telecom domain experience across 2G 3G 4G and 5G technologies. - In-depth understanding of SIP signaling call flows telecom protocols voice services and service assurance platforms. - Experience validating telecom KPIs network performance metrics subscriber analytics ...

Pune, भारत

Persistent Systems

Senior AI Telecom QA Engineer

12 days ago

Hybrid
Full-time

$436 USD - $1654.4 USD

Pune, भारत

Cyncly

CX Data & Automation Engineer

2 days ago

Hybrid
Full-time

... across products - Identify automation and deflection opportunities - Segment data to uncover high-impact insights - Synthesise customer interactions into clear Voice of Customer themes and experience insights Translating Insight into Action: - Translate analysis into clear prioritised recommendations - Build a pipeline of ...

Pune, भारत

Ernst & Young

TechOps-DE-CloudOpsAMS-SAP FICO Group Reporting-Senior

6 days ago

On-site

Consulting

... career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAP FICO – ...

Pune, भारत

TD Synnex

Executive Assistant

2 days ago

Full-time
Contract

Administration

... with vendors for best service and price. - Prepares and maintains an operating budget for office services and monitors performance with budget. Approves all invoices. Knowledge Skills and Experience: - 5 to 10 Years of relevant work experienceis required. - Required Education: Associate Degree - Able to execute instructions ...

Pune, भारत

LogicMonitor

DevOps Demo Engineer

5 days ago

Hybrid
On-site

IT
DevOps

... management. - Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes). - Experience working on-call or managing incidents. - Familiar with Atlassian Suite ( JIRA , Confluence, Bamboo, BitBucket) Click here to read our International Applicant Privacy Notice. ...

Pune, भारत

White Force Outsourcing Pvt Ltd

TELE CALLING

2 days ago

Remote
Full-time

Job Description Telecaller Company Name: Battery Pool Position: Telecaller Location: Remote / Work From Home Job Type: Full-Time Job Overview Battery Pool is looking for enthusiastic and customer-focused Telecallers to join our remote team. The candidate will be responsible for making outbound calls communicating with customers ...

Pune, भारत

Capgemini

FBS Technical Delivery Manager - Call Center (Sr. Solutions Engineer)

7 days ago

Remote
Hybrid
On-site
Full-time

... technical lead responsible for managing IT resources and driving overall technology delivery for the Service Operations organization. This role supports critical call center applications and partners closely with architecture, business stakeholders, and Agile teams to enable strategic technology initiatives and large-scale ...

Pune, भारत

Crescare Solutions

US Customer Service Process

20 days ago

Rs 40000 - Rs 45000 per month

... km radius of the office Experienced Candidates: - Up to ₹45,000 (depending on their last drawn) - Selection Process HR, VNA and Ops 1. HR Round – Normal phone call + Zoom call 2. VNA Round (Voice and Accent) – Tongue twisters, speaking topic, paragraph reading, and pronunciation of challenging US city/citizen names 3. Aptitude ...

Pune, भारत

EVERSANA

Sr Analyst (US/International voice process)

34 days ago

... our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description Job Description Job Title: Analyst – International Healthcare Voice Process Key Responsibilities: • Handle inbound and outbound calls related to healthcare services • Provide excellent customer service by addressing queries, ...

Pune, भारत

Full Potential Solutions

Customer Experience Associate

23 days ago

On-site
Full-time

... conditions within which people can thrive! As a Customer Experience Associate, you will handle customer inquiries via phone, chat, and email, balancing both voice and non-voice tasks. You will gather and verify customer information, research transaction statuses, and collaborate with partners for efficient remittance delivery. ...

Pune, भारत

Keywords Studios

CSR (non-voice for video gaming project) - PUNE

24 days ago

Remote
Hybrid
On-site
Full-time
Contract

Operations

Note: - This role will be hired under Helpshift, a Keywords Technology. Your employment contract and payroll will be under the Helpshift entity. - New hires are required to work fully onsite during the onboarding and training period and may transition to a WFH setup based on business needs.

Pune, भारत

Keywords Studios

PUNE CSR (Non-voice for Video Gaming Project)

27 days ago

Remote
Hybrid
On-site
Full-time
Contract

Operations

Pune, भारत

Quesrow Research and Consulting Pvt. Ltd

Research Analyst/Senior Research Analyst

18 days ago

Full-time
Contract

Consulting

Rs 4 - 7 lakhs p.a.

... Preparation-obsessed. You do not make a call without knowing who you are calling, what they know, and exactly what you need to find out. → Notes-disciplined. Every call produces a structured output — findings, quotes, synthesis. Not a transcript, not a voice note, not 'I'll write it up later'. → Willing to ask the uncomfortable ...

Pune, भारत

Ernst & Young

TechOps-OTC-MANAGER GDSN02

16 days ago

On-site

Pune, भारत

Contentstack

Principal Engineer - DevOps

17 days ago

... Lead and participate in performance, load and stress tests; identify bottlenecks, opportunities for optimization and capacity planning. - Participate in the on-call rotation and lead incident response as needed. Write postmortems and follow through on the fixes. - Identify repetitive operational work and engineer it away. ...

Pune, भारत

Ernst & Young

TechOps-CPI-MANAGER-GDSN02

16 days ago

Full-time
Contract

Pune, भारत