1 Remote call concepts jobs in Pune, India.

... time-management skills. REQUIRED QUALIFICATIONS - High school diploma or equivalent; additional education or relevant training is a plus. - Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. - Excellent verbal and written communication skills. - Strong active-listening ...

Contact Center Call Routing EngineerJob Description :BETSOL is recruiting a Contact Center Call Routing Engineer to be part of a team of talented engineers accountable for a dynamic contact center environment consisting of Avaya, Cisco, and Five9 technologies. This individual will provide technology strategy, direction, ...

... 70-75% Travel across India to diagnose/service customer machines & Service Sales. COMPETENCIES Technical - - Basic Mechanics (drafting skills) - Automation concepts (PLC, Drives etc.) - Industrial Electrical concepts & circuitary - Basic electronics (component identification and their functions, circuitary, digital logic ...

... engineering practices, including SLOs, SLIs, error budgets, fault isolation, and automated weighted canary deployments. - Participate in shared infrastructure on-call rotations, lead incident post-mortems, and convert operational insights into platform improvements. - Mentor engineers across multiple squads, review architectural ...

... Hyderabad Employment Type: Full Time Role Overview We are looking for a Python / Data & AI Test Automation Engineer with strong experience in Python, SQL, ETL concepts, API testing, and automation scripting. The candidate will contribute to data validation, API and application testing, and AI driven test automation initiatives. ...

... troubleshooting, and backup- Good understanding of Active Directory, DNS, DHCP, and Group Policy- Working knowledge of firewall, load balancer, and basic network/VPN concepts (Site-to-Site VPN, WAN, DMZ)- Experience with server/VM backup and replication solutions for disaster recovery- Exposure to monitoring tools such as Zabbix ...

... controls — fully trainable Working Hours - Standard shift of 8–10 hours per day, IST business hours - ~2-hour overlap with the US team at end of IST day / start of US morning - On-call expectations are shared across the team and structured fairly — on-call rotation design is part of the Lead's remit and will be discussed

... as high-tech devices, manufacturing, and medical devices— https://jobeax.com/link/Zj8w5wBIkTBoU5Oh helps service leaders excel in critical metrics like first-call resolution, turnaround time, and service margins. Learn more at https://jobeax.com/link/Zj8w5wBIkTBoU5Oh . Why Join Us: At https://jobeax.com/link/Zj8w5wBIkTBoU5Oh ...

... trainable Working Hours - Standard shift of 8–10 hours per day, IST business hours - ~2-hour overlap with the US team at end of IST day / start of US morning - On-call expectations are shared across the team and structured fairly — on-call rotation design is part of the Lead's remit and will be discussed [{"name": "remote_work", ...

... customer’s shoes is one of the core values of our company and excellent support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading! This role reports ...