1 genesys jobs in Pune, India.

Showing vacancies

Tech Mahindra - Senior Business Analyst - Conversational Banking Domain

16 days ago

... https://jobeax.com/link/zob34GqFl68Gbrod experience working within a large, global organization. Hands-on understanding of Contact Centre environments. Experience in Genesys CX Migration. Has at least one of the following : - Delivery experience in IVR, CCaaS, Omnichannel Delivery.- Implementing AI use cases for Agent Assist journeys.- ...

Pune, भारत

Found in other locations

Ernst & Young

Product Manager-Customer Contact Experience Services

4 days ago

... Experience Services Job family: Technology Delivery Role type: Product Management Organization: EY Technology, Infrastructure and Operations Primary platform: Genesys Cloud CX The opportunity The Customer Contact Experience, or CCX, Product Manager has end-to-end accountability for the business and technology success of EY’s ...

Ernakulam, भारत

rFactor

Senior Voice AI Automation Test Architect - Contact Center Technologies

7 days ago

... capabilities.- Lead QA architecture for AI-powered contact center https://jobeax.com/link/CmbGpPqhsIVAuKbC Skills :- Google Dialogflow CX / Google CCAI- Five9, Genesys, NICE CXone, or Amazon Connect- Cyara- API test automation - Postman, Karate, REST APIs- Playwright, Selenium, or equivalent automation frameworks- Python, ...

Gurgaon, भारत

Jobgether

Principal CX Advisory Consultant

3 days ago

... planning, and execution. - Strong analytical, strategic, and creative problem-solving abilities, particularly in complex customer environments. - Experience with Genesys Cloud or other leading customer experience platforms is highly desirable. - Strong stakeholder management and relationship-building skills, with the ability ...

भारत

Betsol LLC

Betsol - Contact Center Call Routing Engineer

2 days ago

Remote

401k

... and operating contact center workflows and call flows- 3+ years' experience integrating with Five9 (preferable) or other public cloud contact center system (Genesys, CloudTalk, RingCentral etc.)Preferred Qualifications : - Understanding of AT&T network carrier RespOrg process and reporting.- Working knowledge CMS, Cisco ...

Bangalore, भारत

Ernst & Young

Manager - Tech Consulting - FS - CNS - TC - Technology Strategy & Transformation _Lead B - PAN India

1 day ago

... Center Domain OR Worked in any Banking domain that interfaces with Contact Center. Chatbot & Voicebot exposure, NLU, LLM / GenAI exposure, RM Chat (Whatsapp), Genesys Cloud. Comes with Technical Analysis Background To qualify for the role you must have Qualification - Bachelor of Technology in Computer Science Experience ...

भारत

DevOps Engineer

7 days ago

Full-time

$14.68 USD

... degree in Computer Science, Engineering, or a related field Nice to Have: . Experience with cloud based Contact Center platforms, such as Amazon Connect or Genesys . Knowledge of containerization using Docker and Kubernetes . Familiarity with ITSM (IT Service Management) tools, such as ServiceNow or JIRA . Certification ...

Bangalore, भारत

Ernst & Young

Manager - Customer Service Transformation And AI

3 days ago

Contract

... and predictive service insights. - Exposure to service platforms such as Salesforce Service Cloud, Microsoft Dynamics 365 Customer Service, ServiceNow CSM, Genesys, NICE, Amazon Connect, or similar technologies. - Industry experience across B2B, professional services, technology, manufacturing, consumer, healthcare, utilities, ...

Chennai, भारत

KONE Elevator India Pvt. Ltd

KONE - Genesys Technology Specialist

38 days ago

... initiatives.- Demonstrate professionalism while representing the organization to clients and https://jobeax.com/link/9eUdocJ09nIYpYnt Expertise :- Deep expertise in Genesys Cloud CX development.- Experience with Genesys Engage / Cloud / Multi-Cloud platforms.- Strong understanding of Contact Center domain and CCaaS architectures.- ...

Chennai, भारत

Genesys. - Salesforce Support Engineer

45 days ago

7k - 8k

... Genesys employee referred you, please apply using the link they shared so we can connect your application to their https://jobeax.com/link/Fhki98HGnBxOu9FU Genesys:- Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.- With agentic AI at its core, Genesys Cloud ...

Bengaluru, भारत

Tech Mahindra - Senior Business Analyst - Conversational Banking Domain

16 days ago

Bengaluru, भारत