Cummins India Ltd
Cummins - IT Service Delivery Leader - SAP Service Management
- Contract
... Catalog, Asset Management system). - Generates and reports service delivery metrics and drives standards across regions and locations (i.e. Scorecards, Service Level Agreement (SLAs) and Customer Satisfaction or Net Promoter Scoring). - Acts as a point of contact for customers for service related inquiries and maintains relationships ...
Pune, भारत