238 chat support executive jobs in Pune, India.

... the correct extension. - Message Taking: Recording accurate messages when staff members are unavailable and ensuring they are delivered promptly via email or chat. - Inquiry Handling: Responding to basic inquiries about the company's services, location, hours of operation, and general information. 3. Administrative & Clerical ...

... needs of any enterprise. Requirements Requirements Role & Responsibilities Serve as customers primary technical point of contact offering expert guidance and support through phone calls email and chat. Collaborate with clients to understand their unique requirements and goals Assist with the setup configuration and onboarding ...

... of any enterprise. Requirements Requirements Role & Responsibilities ● Serve as customers' primary technical point of contact, offering expert guidance and support through phone calls, email, and chat. ● Collaborate with clients to understand their unique requirements and goals ● Assist with the setup, configuration, and ...

We are looking for enthusiastic and technically skilled Technical Support Executive to join our team. The ideal candidate should possess basic technical knowledge, a willingness to learn, and the ability to travel to customers sites for product installation, troubleshooting, and technical support. Key Responsibilities: ...

Job Title : I nternational Customer Service Associate | Customer Success | Voice, Chat & Email Support | Technical Support | Multiple Locations Job Description : We are hiring International Customer Service Associates for multiple international customer support processes across Bangalore, Hyderabad, Mumbai, Pune, and Kolkata ...

... effectively with internal stakeholders and clients during incident management and service restoration activities. Required Qualifications · Experience in Production Support, Application Support, or Technical Support within enterprise environments. · Strong hands-on experience supporting IntelliMatch reconciliation platforms in ...

... hours, including European and/or US business hours. - Ability to quickly learn new products, technologies, processes, and AI-enabled tools. - Experience with chat support is preferred but not mandatory. - Ability to maintain high levels of customer satisfaction through effective communication and service delivery. PREFERRED ...

... provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Executive-Operations-Operations-CBS - ITS - Unified Support Services - MF Specific - Pune Operations : No Data Available CBS - ITS - Unified Support Services - MF Specific ...

... problems, and want to help modernize how legal teams operate, we’d love to meet you. Position Summary Onit is growing and we are in need of an experienced Software Support Analyst I. The role provides world-class technical support via phone, email and online, for clients utilizing Onit’s suite of products. We are seeking someone ...

... doing - Good skills in Python (or other scripting language, example - PERL) .. application support experience - Provide level 1 and level 2 Application Product Support for FIS financial applications. - Ensure timely resolution or escalation within SLA. This includes creating a positive customer support experience and building ...

Job Summary We are seeking a Technical Support Engineer to provide expert technical support for digital control and building automation systems. The role involves troubleshooting complex technical issues, delivering effective solutions, documenting support activities, and escalating critical issues when required. The successful ...

... approaches such as automation, proactive monitoring, and continuous improvement. Support Operations: - Oversee the day-to-day operations of the application support team. - Ensure timely and effective resolution of incidents and service requests. - Develop and implement support processes and best practices to improve service ...

... the product to the customer. Here's a closer look at this key role: - Customer advocacy, collaborating across the team ensuring timely resolution to customer support situations - Address incoming customer support cases via our chat or ticketing system - Demonstrate excellence in customer case management through resolution ...

IT Site Support / IT Analyst - Job Description (in simple words) Position: IT Analyst (IT Site Support) Reports To: Snr. Manager - IT Function: Information Technology (IT Site Support) Location: Pune Job Summary The IT Analyst provides day-to-day IT infrastructure support both onsite and remotely. The role focuses on resolving ...

... Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity As a Support Associate in Pune, supporting English and Hindi language customer queries , you will: - Build strong problem-solving and communication ...

... communication during high‑pressure incidents. - Ownership mindset and business awareness. Experience & Education - 7–12+ years in Application Reliability, Production Support, SRE, or platform operations. - Bachelor’s degree in Computer Science/Engineering or equivalent. - ITIL, cloud, or industry certifications (preferred). - Banking/financial ...

Role: Seller Support Executive – E-commerce Process Process: Seller Support Location: Pune Industry: E-commerce / Customer Support Designation: Seller Support Executive / Customer Support Executive Employment Type: Full-Time Working Days: 5.5 Days per Week Shift: Rotational Shifts Week Off: Rotational Interview Process: ...

... communication during high‑pressure incidents. - Ownership mindset and business awareness. Experience & Education - 7–12+ years in Application Reliability, Production Support, SRE, or platform operations. - Bachelor’s degree in Computer Science/Engineering or equivalent. - ITIL, cloud, or industry certifications (preferred). - Banking/financial ...

... articles and troubleshooting guides. - Meet the defined SLAs, KPIs and escalation processes. Have you got what it takes? - 1 to 3 years of experience in technical support, application support, NOC, production monitoring or cloud operations. - Basic hands on exposure to Microsoft Azure and at least one monitoring or logging tool ...

... billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As a Sr. Support Engineer I (Desktop Support Engineer), your role is to provide technical support and troubleshooting for hardware and software issues related to desktops, laptops, ...