7 Remote informatica support jobs in Mumbai, India.

... on-call rotation and provide after-hours support as needed. Region (Website): Overall 3+ years of experience with 1–2 years of relevant experience in technical support or customer-facing troubleshooting roles. Experience supporting software products. Exposure to Wireshark/Tcpdump for protocol-level analysis. Basic understanding ...

... policies through training, communication, and documentation. Desktop Support Process Design & 24/7 On-Call Support Planning Design and implement scalable desktop support processes with clearly defined escalation and resolution paths. Establish and maintain a 24/7 on-call support roster ensuring continuous global coverage. Regularly ...

... graph structures modeled on relational/columnar stores) for identity resolution and hierarchy traversal. Experience with commercial MDM platforms (Reltio, Informatica MDM, Semarchy, Profisee, Ataccama) or DQ tooling (Great Expectations, Ataccama DQ, Informatica IDQ). Experience with dbt for transformation, testing, documentation, ...

... desktops and laptops. Install and configure Windows operating systems. Install and troubleshoot software applications. Troubleshoot hardware and software issues. Support printers and scanners. Help users with Microsoft Office and Outlook issues. Support user login and password issues. Coordinate with remote support teams when ...

The Technical Support Representative (TSR) role is to provide technical support within the team. The TSR will provide service support for clients with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This position will act as the front line of support utilizing ...

... not always required). Certifications: Relevant certifications such as ITIL Foundation, Microsoft Certified Professional (MCP), or CompTIA A+ are a plus. Shifts: May require working in shifts, including nights or weekends, based on operational requirements. Remote Support: Capable of providing remote support if necessary.

... Customer Support- Handle inbound and outbound customer calls professionally. Resolve customer queries related to Solar Ladder products and services. Provide remote support through screen-sharing tools whenever required. Ticket Management -Manage customer support tickets received through the in-app support system. Proposal &Design ...