... volume). - Maintain strict adherence to internal controls (SOX compliance) regarding revenue recognition, pricing approvals, and credit memo issuance. System & Process Optimization - Drive continuous improvement initiatives to automate manual billing processes and reduce billing errors. - Collaborate with IT and OTC Systems ...
... Handle inbound international calls from US customers. - Provide customer support and resolve queries professionally. - Follow standard customer service and process guidelines. - Maintain high-quality communication during calls. - Accurately document customer interactions. - Meet required quality, productivity and customer-service ...
... to suit users’ needs. Research Responsibilities Conduct and evaluate primary, secondary, qualitative, and quantitative research for apps and websites. Perform user interviews, usability tests, and domain research (both qualitative and quantitative) focused on digital products. Research and analyze demographics, market trends, ...
... Oct' 26 Posted 2 days ago Fresher Job Be an early applicant About the job As part of the Inbound Voice Process, your primary responsibility will be to assist US-based customers with queries related to healthcare insurance. The role demands excellent communication skills, a strong customer-service mindset, and attention ...
... role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, ...
... global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at . This position can be remote. Ideal candidates MUST be comfortable working on a shift from 5:30PM to 2:30 ...
... only (Must be located in Mumbai to visit the office) - Shift: General shift Experience: Minimum 15+ years of relevant experience - Leadership & MSP Operations: Must have leadership experience in MSP operations managing global customers, specifically in the US - Hands-on experience with Fieldglass - Randstad Enterprise Solutions ...
... logic. Requirements KEY RESPONSIBILITIES: 1. Understand business processes by talking to people across departments and asking the right questions; map current process flows (production planning, forecasting, costing, and similar areas). 2. Identify gaps in processes, design improved systems, and implement them using Python/pandas/Excel ...
Role purpose :Responsible for strategy, design, and governance of the End User Computing (EUC) architecture across the organisation. Provides technical direction, design authority, and oversight for workplace technologies aligned to Cloud First and Zero Trust https://jobeax.com/link/5CwhipgxYl8WfUdG accountabilities :- ...
... sales pipeline (familiarity with Zoho is a plus). Preferred Qualifications Prior experience in selling to US customers or working within the EdTech sector. Location & Working Hours Work Mode: Hybrid (3 days Work From Office) Location: Mulund, Mumbai Shift: Fixed US Night Shift (Willingness to work this shift is mandatory
... Experience Analyst consultants and other team members to create and design innovative interaction solutions. To prepare and conduct workshops with clients or users to understand brand attributes and value, business objectives & user needs. Understand functionality requirements and suggest value- added solutions. Creating ...
... capability, customer focus, decision-making, and open communication skills. Experience supporting product qualification activities in a global environment. Previous experience working with external laboratory service providers and suppliers. QA, Quality Assurance, Laboratory, Business Process, ERP, Quality, Technology, Science, ...
... sales pipeline (familiarity with Zoho is a plus). Preferred Qualifications Prior experience in selling to US customers or working within the EdTech sector. Location & Working Hours Work Mode: Hybrid (3 days Work From Office) Location: Mulund, Mumbai Shift: Fixed US Night Shift (Willingness to work this shift is mandatory
... not authorized for any approvals outside of system allotted entitlements Qualifications - Minimum Graduation or as required for the role, whichever is higher - Must be proficient language(s) required by the process - Open to working flexible shifting schedules - Must be flexible, customer centric and have the ability to thrive ...
... and companies. - Desire to work in a fast-paced, collaborative, team environment where we strive to provide an excellent experience for experts and clients. - Hustle and tenacity to work responsibly and manage multiple, simultaneous tasks and prioritize effectively, given that client priorities shift quickly at GLG. - High ...
... Backoffice experience Qualification: HSC / Graduate, Minimum 6 months experience in a Backoffice role 3. Job Details ~ Location: Ghansoli, Navi Mumbai ~ Work Shift: - 24/7 rotational shifts - Primarily US Shift (majorly night shifts) 4. Additional Notes Candidate must be comfortable with night shifts. Strong communication ...
... have strong communication skills! We are looking for Customer Service Executives who are confident communicators, customer-focused, and comfortable handling customer interactions. Excellent English verbal & written communication Basic computer knowledge & MS Office proficiency Willingness to work in rotational shifts Customer ...
... looking for a Fresher Support Engineer to join our growing fintech team in Mumbai. Experience: 0-1 years Location: Mumbai (Looking for local candidates only) Shift Timing: 8:00 PM – 5:00 AM Key Responsibilities: - Provide technical support for the RMS platform - Troubleshoot and resolve product-related issues - Collaborate ...
... familiarity with various process equipment will be an added advantage. Good Experience in understanding P&IDs with respect to various equipment, instruments, and processes. Experience in Basic Process Engineering, Safety studies, HAZOP, Risk assessment, etc and should be well versed in understanding P&IDs and process systems. ...