... from logging and categorization through resolution, closure, and user communication. - Perform root cause analysis for recurring issues, identify trends, and support problem management initiatives to prevent future incidents. - Escalate complex or unresolved issues to appropriate support teams, ensuring complete documentation ...
Our partner is looking for a Customer Support Lead based in India. As Customer Support Lead, you will lead and scale a global customer support function in a fully remote, technology-driven environment. You will oversee both AI-powered and human support operations while ensuring high-quality, timely, and safe resolutions ...
... Familiarity with NLP/AI APIs is helpful. - This is a remote position and requires candidates to have an available work-from-home setup Windows 10 and above or MAC OSX operating system A strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection) ...
... in hiring, training and development of others. 4+ years of technical support experience 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience Bachelor's degree in IT, computer science or equivalent 3+ years of supporting a windows server environment experience Experience supporting video ...
Customer Support Executive A global consumer brand scaling its India customer care team for its fast-growing D2C line Location: Remote (India) Shoppers across multiple markets buy this consumer brand's products every week, and it has partnered with Flexiple to grow its India customer care bench as order volumes rise. Flexiple ...
... tools, and community, we aim to make financial learning simple, practical, and accessible. We are now looking for a responsible and customer-focused Customer Support Executive who can help us provide an excellent experience to our learners and community members. As a Customer Support Executive, you will be the first point ...
... delivery, keep trackers and timelines current, and help teams stay coordinated and on schedule. Maintain project plans, trackers, and task lists day to day Support & Communication Help flag risks, blockers, and slipping timelines early Support project managers across planning and reporting 0 to 2 years in a project, coordination, ...
... delivery, keep trackers and timelines current, and help teams stay coordinated and on schedule. Maintain project plans, trackers, and task lists day to day Support & Communication Help flag risks, blockers, and slipping timelines early Support project managers across planning and reporting 0 to 2 years in a project, coordination, ...
... Requirements - Experience - 2+ years of experience in an IT Support role, preferably in a fast-paced or customer-facing environment. - Experience working remotely and supporting international clients is a plus. - Technical Skills - Strong knowledge of Windows, macOS, and/or Linux operating systems. - Familiarity with cloud services ...
... permissions. Troubleshoot of IT infrastructure, RCS and Coda systems, sensors and cabling and related problems. Manages IT equipment inventory. Re-start virtual machines. 5 to 7 years of relavant expertize SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, ...
... and share insights with internal teams to improve service quality Required Skills & Qualifications - Experience as a Technical Support Engineer / IT Helpdesk supporting Microsoft 365 - Strong knowledge of M365 administration, licensing, and troubleshooting - Hands-on experience troubleshooting Windows and macOS environments ...
About The Role As a Customer Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training, fine tuning, and inference solutions with Together AI. You'll dive deep into complex technical challenges, providing swift and effective solutions while serving as ...
... of Revolut. We're looking for a Phone Support Specialist to take ownership of customer issues, think deeper to find solutions, and contribute to the way we support our customers every day. If you don't see your long-term future in customer support, we put a lot of time aside to train you so you're ready to join another ...
Customer Support Executive A global logistics leader standing up its India support centre Bengaluru, Mumbai, Delhi NCR, Hyderabad, Pune, Chennai, Kolkata, Ahmedabad — or Remote (India) A global logistics leader is building its India support centre and has partnered with Flexiple to hire its early team. Flexiple is a managed ...