... vendors, and service providers to resolve escalations and maintain service continuity across global operations. Bachelor's degree in information technology, Computer Science, or a related field, or equivalent professional experience. - 5–6 years of service desk, IT helpdesk, desktop support, or end-user services experience, ...
... through automation, infrastructure as code, monitoring, and repeatable engineering practices. Collaborate across teams to identify reliability risks, strengthen service-level performance, and continuously improve operational excellence. Bachelor's degree in Computer Science, Engineering, or a related technical discipline. - ...
... audiences, ensuring clear and effective communication. This is an ideal position for those with not only data science and machine learning skills, but also cloud service engineering skills for developing, deploying, and operating these critical ML products. Design and develop ML models or solutions for our client CDP implementation. ...
... and knowledge sharing to network engineering and operations teams. Establish and maintain effective relationships with network vendors, ISPs, cloud providers, service providers, and technology partners. Optimize network performance through traffic analysis, QoS strategies, capacity planning, resilience improvements, and availability ...
... Intune, Windows Autopilot, PowerShell, Microsoft Graph API, and XLAs . Knowledge of secondary DEX/UEM tools (ControlUp, 1E, SysTrack, Jamf, Workspace ONE), ServiceNow integrations, Power BI, and emerging tech like Copilot, agentic automation, or MCP . Certifications (Bonus): Nexthink Certified, Microsoft MD-102 / MS-102 ...
... integration support, troubleshooting, and customer communication. Support customers in scaling their integrations while maintaining strong technical relationships and service quality. Communicate complex technical concepts clearly to engineers, product managers, account managers, and customer stakeholders. Help shape the APAC technical ...
Join Our Team as a Service Manager at RateHawk! Are you passionate about travel and tech Do you speak English and Korean fluently We're looking for a Service Manager to take care of our top B2B partners in South Korea. If you love helping people, keeping things running smoothly, and turning clients into long-term fans — ...
... transfer of 'transferbundles' containing OS packages (Rocky Linux, Ubuntu, CentOS, etc.), drivers, andsoftware libraries across the physical air gap. - Repository Services Administration: Ensure repository services remain operational,synchronized, and accessible to authorized systems within segmented and isolated RDLenvironments. ...
Join Data Eminence as a remote Customer Service Representative and help customers have a smooth and positive experience with our products and services. You'll respond to customer questions, troubleshoot issues, and provide helpful solutions across multiple support channels. Ideal for candidates with strong communication ...
... serve as a key point of contact, helping customers troubleshoot issues, resolve requests, and get the most from their technology. The position combines customer service excellence with hands-on exposure to databases, web architectures, networking, security, and authentication technologies. You will work closely with engineering, ...
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, ...
... at Juniper Square is to unlock their full potential. We're the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make better decisions, and scale with precision. With $300B+ under administration and 700,000+ LPs on platform, ...
... exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. MCI has ten business process outsourcing service delivery ...
... consistency and quality to every interaction. Manage and resolve customer cases across channels with high quality Maintain tone, accuracy, and consistency against service standards Share feedback and recurring themes to improve the customer experience 1 to 5 years in customer service or support, ideally with a quality focus - ...
... monthly service reviews, operational governance meetings, transition gates, service improvement initiatives, and escalation management . Key Responsibilities 1. Service Delivery Management Act as the primary customer-facing SPOC for day-to-day IT service delivery. Own overall service performance and coordinate delivery across ...
... risks. Strong analytical, organizational, and prioritization skills, with the ability to manage several projects in a fast-paced environment. Excellent customer service and relationship-building skills. Willingness to support a 24/7/365 service model, including occasional work outside standard business hours, weekends, and ...
About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. ...
Job Title: Oracle Database Administrator Department: Managed services Position Type: Full Time Location: Remote ALIANDO, is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsoft technologies for U.S. and international companies. For over 20 years, Microsoft and its partners ...
... Agile teams and contributing to iterative development cycles Experience building modern, scalable, reliable applications on the MS Azure cloud such as Azure service bus/Event hubs, App services, Azure cosmos DB, Azure Search etc., Solid experience https://jobeax.com/link/SnimKidtE0bbzGen Core, Microsoft SQL Server (writing ...
... solutions. Mentor engineers and contribute to architecture reviews, technical standards, and engineering excellence. Required Qualifications: - Bachelor's degree in Computer Science, Engineering, or related discipline. - 7+ years of hands-on experience in Java, Spring Boot, and Microservices architecture . - Strong experience with ...