New Era Technology
SFCC Business Analyst (B2C) - Production Operations & Support
- Full-time
- Contract
- Data Analytics
... business-critical escalations. - Perform Root Cause Analysis (RCA) and recommend preventive measures for recurring issues. - Coordinate with Business, Product, Engineering, Operations, Client, and Vendor teams to ensure timely issue resolution. - Manage stakeholder communication by providing regular updates and resolution timelines. ...
India, भारत