... streamline operations and improve conversion efficiency. Leading brands such as MakeMyTrip, Royal Enfield, CoinDCX, Tarun Tahiliani, Times Media, GRT Jewellers, Malabar Gold and Diamonds, Jaro Education, Sabyasachi, and DarGlobal trust DoubleTick to power their customer conversations. For more details, check out our website: ...
... knowledge of WhatsApp Business API, mobile/web applications, and troubleshooting methodologies. - Experience working with tools like Freshdesk, Zendesk, or similar helpdesk platforms. - Prior experience supporting enterprise clients like Malabar Gold & Diamonds, Tarun Tahiliani, BVC Logistics, or Birla Brainiacs is a plus.
... Service reviews based on Customer feedback. Customer Experience - Implement customer experience guidelines set by the retail leadership to provide a uniform Malabar experience to all customers. Sales Support - Monitor and accurately record customer data (pre-purchase, conversation, footfall data etc.) Setup and maintain ...
... streamline operations and improve conversion efficiency . Leading brands such as MakeMyTrip, Royal Enfield, CoinDCX, Tarun Tahiliani, Times Media, GRT Jewellers, Malabar Gold and Diamonds, Jaro Education, Sabyasachi, and DarGlobal trust DoubleTick to power their customer conversations . For more details, check out our website ...
... with the ability to interpret data, spot trends, and translate metrics into actionable growth plans. Excellent organizational skills with the ability to manage multiple client accounts and strict deadlines. Role Type: Full-time, On-site (Non-remote position) Location: Indore (102, United Spaces, Above Malabar Gold, M.
... Fluency in Malayalam and English. - Bachelor’s degree in Life Sciences, Pharmacy, Business, Marketing or a related discipline is preferred. - Working knowledge of CRM systems, email, spreadsheets and WhatsApp Business. - Willingness to travel within Calicut and, as the business expands, across assigned Malabar territories.