firstsourc
Senior Manager - Technical Architect
- Hybrid
... communications tools, analytics, and back-office systems. Establish API governance frameworks (authentication, rate limiting, versioning, security). Design real-time data orchestration with event-driven messaging (Kafka, SQS/SNS) ensuring sub-second latency. - CX Platform Expertise: Provide technical leadership across Five9, Genesys ...
Bombay, भारत