8 Remote l2 application support jobs in Bombay, India.

... including Sales, CRM, Accounts, Collections, and Management users. - Ensure successful user adoption through structured onboarding and knowledge transfer. Customer Support - Provide post-implementation support through calls, emails, remote sessions, and ticketing systems. - Troubleshoot functional issues and provide timely resolutions. ...

Executive Assistant Experienced Executive Assistant position to provide senior level managers support, act as a service line SME for administrative tasks and train our remote team. In addition to the standard executive assistant responsibilities, this position needs to provide first level support and issue resolution to ...

... day-to-day: - Manage and coordinate incidents, escalating to appropriate L1, L2, or L3 teams as needed. - Deliver high-quality communication to customers through all support channels. - Perform advanced reporting and data collection to support issue resolution and analysis. - Monitor and triage inbound alerts, following documented ...

... standards while maintaining high uptime for local infrastructure and supporting https://jobeax.com/link/ywNXkdeTwmiF3cL0 Responsibilities : 1. SAP & Global Application Support (Local Pillar) 70% : - Provide first-line SAP functional support (specifically FICO) for local users; troubleshoot issues and escalate complex bugs ...

... Responsibilties: - Provide Level 1 & 2 desktop support for Windows 11 and macOS devices, including laptops, desktops, and peripherals. - Troubleshoot hardware, OS, application, VPN, Wi-Fi, certificate, and access-related issues through remote and onsite support. - Manage incidents and service requests in ITSM tools, ensuring timely ...

... enterprise Partners. - Excellent communication skills in English. This position requires above par skills to write and speak in English. - Extensive experience in supporting enterprise customers based in US and Europe. - Good to have skills. - Experience in a customer facing role in an application support environment. - Familiarity ...

... technical investigation, troubleshooting, and replication of complex customer‑reported software issues to drive accurate diagnosis and resolution. - Deliver application support for FCID products and collaborate with other teams to support additional platforms. - Log, prioritize, and maintain incidents updated in alignment ...

... responsive VIP/Executive Desktop Support to senior management and high-priority users.- Troubleshoot Windows laptops/desktops, Microsoft 365, Outlook, Teams, applications, peripherals, VPN and MFA issues.- Provide onsite support and assist other APAC offices, including travel when required.- Support AV, conference-room and ...