firstsourc
Senior Manager - Technical Architect
- Hybrid
... ambiguity PREFERRED QUALIFICATIONS - Hands-on AWS, Five9, Cresta, or custom AI agent/LLM integration experience - Omnichannel contact center architecture expertise - WFM platform integration (Verint, NICE, inContact or similar) - Real-time analytics and reporting architecture - MLOps and model governance experience - Telephony ...
Bombay, भारत