734 customer solutions jobs in Bombay, India.

Showing vacancies

Vrinda International

CUSTOMER SERVICE EXECUTIVE

8 days ago

Full-time

Rs 2 - 3 lakhs p.a.

... nurture client relationships through consistent and professional communication. - Analyze and troubleshoot customer issues to provide effective and timely solutions. - Employ active listening techniques to fully understand client needs and concerns. - Handle voice-based interactions and general customer service protocols ...

Bombay, भारत

Randstad

customer care executive.

8 days ago

Full-time

... Strengthen customer intimacy by developing solid relationships, understanding customer needs, and gathering market intelligence. Coordinate activities at assigned customer accounts, proactively address issues, and implement solutions. Maintain service levels according to business prioritization. Differentiate between customer ...

Bombay, भारत

Vrinda International

CUSTOMER SERVICE VOICE PROCESS

11 days ago

Full-time

Rs 3 lakh p.a.

... environment. Responsibilities - Actively listen to client concerns to accurately identify issues and determine appropriate solutions. - Manage and nurture customer relationships by providing timely, accurate, and professional assistance. - Analyze reported problems to develop effective resolutions and escalate complex ...

Bombay, भारत

Wehire Talent Solutions

Customer Acquisition Associate - Fresher

11 days ago

Rs 3.51 - 4.02 lakhs p.a.

... responsibilities: 1. Handle customer queries and provide effective solutions. 2. Resolve customer complaints professionally and efficiently. 3. Maintain accurate customer records and updated CRM systems. 4. Provide information regarding products, services, and company policies. 5. Follow up on customer concerns to ensure timely ...

Bombay, भारत

Vrinda International

Customer Service Executive

11 days ago

Full-time

Rs 3 - 4 lakhs p.a.

... Investigate and resolve specific customer queries to ensure timely closure of tickets. Requirements Requirements: - Proficiency in active listening to grasp customer details accurately. - Demonstrated ability to analyze situations and develop practical solutions. - Proven experience or strong aptitude in handling diverse ...

Bombay, भारत

Vrinda International

Customer Service Executive

11 days ago

Full-time

Rs 3 - 4 lakhs p.a.

... positive relationships with customers. The ideal candidate will serve as the primary point of contact, addressing issues promptly and contributing to overall customer satisfaction and retention. Responsibilities - Actively listen to customer concerns to fully understand their needs and provide accurate solutions. - Employ ...

Bombay, भारत

Wehire Talent Solutions

Customer Acquisition Executive - Fresher

3 days ago

Rs 3.02 - 3.55 lakhs p.a.

... Handle customer queries through inbound and outbound calls, emails, and chat. 2. Provide accurate information and timely assistance to customers. 3. Understand customer concerns and offer appropriate solutions. 4. Maintain professional communication and ensure a positive customer experience. 5. Resolve customer complaints efficiently ...

Bombay, भारत

Vrinda International

Customer Service Executive

11 days ago

Full-time

Rs 1 - 2 lakhs p.a.

... through voice interactions and other communication channels. - Listen attentively to client needs to accurately identify issues and determine the most effective solutions. - Utilize strong problem-solving techniques to resolve queries promptly and ensure customer retention. - Manage customer interactions with professionalism, ...

Bombay, भारत

Vrinda International

Customer Service Executive

11 days ago

Full-time

Rs 1 - 3 lakhs p.a.

... inquiries and concerns to fully understand their needs and expectations. - Apply problem-solving techniques to identify root causes and implement effective solutions for client issues. - Manage customer interactions professionally, ensuring a smooth and positive experience throughout the service journey. - Utilize strong ...

Bombay, भारत

The Nielsen Company

Customer Success Manager II

2 days ago

Full-time
Contract

... commitments, including SLAs and NPS - Drive internal engagement around upcoming renewals - Gather valuable feedback on customer/partner strategic goals and recommend solutions for customer use cases with a focus on upsell opportunities - Provide visibility to management on overall customer and partner health - Strict adherence to ...

Bombay, भारत

Vrinda International

CUSTOMER SERVICE EXECUTIVE

8 days ago

Full-time

Rs 2 - 5 lakhs p.a.

... calls and handle customer interactions with professionalism and efficiency. - Analyze client concerns to identify root causes and provide accurate, timely solutions. - Utilize active listening techniques to fully understand customer needs and expectations. - Resolve complex queries and complaints regarding services or ...

Bombay, भारत

Vrinda International

Customer Service Executive

11 days ago

Full-time

Rs 2 - 2.5 lakhs p.a.

... to drive revenue growth and client acquisition. - Execute collection processes to ensure timely payment of outstanding dues. - Address and resolve complex customer issues with a focus on finding practical solutions. - Utilize Customer Relationship Management (CRM) tools to maintain accurate client records and track interactions. ...

Bombay, भारत

Vrinda International

CUSTOMER SERVICE EXECUTIVES

2 days ago

Full-time

... proactive approach to learning and the ability to navigate diverse communication challenges within a global environment. Responsibilities - Actively listen to customer concerns to accurately understand their needs and provide appropriate solutions. - Utilize strong interpersonal abilities to build rapport and maintain a positive ...

Bombay, भारत

Vrinda International

CUSTOMER SERVICE EXECUTIVES

3 days ago

Full-time

Rs 2 - 3 lakhs p.a.

... to acquire new knowledge and skills. - Communicate effectively with clients in English to ensure clarity and professionalism in all interactions. - Manage customer accounts, address inquiries, and provide timely solutions to problems that arise. - Adapt to the demands of an international voice process, handling calls with ...

Bombay, भारत

Vrinda International

Customer Service / Sales Executive

10 days ago

Full-time

Sales

Rs 3 lakh p.a.

... growth. The successful candidate will leverage strong interpersonal abilities to understand client needs, resolve inquiries efficiently, and promote our service solutions, thereby contributing directly to customer satisfaction and business expansion within the competitive IT landscape. Responsibilities - Engage with potential ...

Bombay, भारत

Gratitude Inc

US Customer Service

2 days ago

Full-time

Rs 30000 - Rs 35000 per month

... with customers, field technicians and internal business teams. Understand customer concerns through active listening and effective questioning. Provide timely solutions and aim for first-call resolution. Handle customer complaints and escalations professionally, ensuring appropriate follow-up. Identify vulnerable customers ...

Bombay, भारत

Vrinda International

Customer Service Executive

10 days ago

Full-time

Rs 2 - 3 lakhs p.a.

... understanding of Customer Relationship Management (CRM) principles and tools. - Track record of meeting quality standards and achieving productivity goals. - Exceptional problem-solving skills with a focus on delivering timely solutions. [{"name": "full_time", "text": "Full time", "categoryName": "Type of employment"}]

Bombay, भारत

Vrinda International

Customer Service Upselling

2 days ago

Full-time

... products and services to existing clients. - Manage and nurture long-term customer relationships to ensure high levels of satisfaction and retention. - Analyze customer inquiries and challenges to provide efficient accurate and timely solutions. - Deliver clear and professional communication in English during all voice-based ...

Bombay, भारत

Vrinda International

Customer Service Associate

11 days ago

Full-time

Rs 5.8 lakh p.a.

... satisfaction and loyalty. Responsibilities - Manage inbound voice calls within the BPO sector, addressing client needs with professionalism and efficiency. - Resolve customer queries and complaints promptly, ensuring accurate and timely solutions are provided. - Demonstrate strong teamwork and maintain a constructive, positive demeanor ...

Bombay, भारत

Hird

Customer Support Associate - Domestic Process

6 days ago

Rs 4.05 - 5.1 lakhs p.a.

... processes. 3. Resolve customer complaints and service-related issues effectively. 4. Communicate fluently and professionally in Hindi and English. 5. Understand customer concerns and provide appropriate solutions. 6. Maintain a polite, patient, and customer-focused approach during calls. 7. Ensure customer satisfaction by delivering ...

Bombay, भारत