... (Inbound and Outbound). Build a rapport with customers with clear and confident communication. Focus on customer satisfaction and first-time-resolution. Engage with the technical team to provide faster resolutions to technical issues. Work closely with the technical content team to identify gaps in the help module. Should ...
... preferred - Additional relevant certifications in agile methodologies or project management a plus - Strong expertise in agile methodologies (Scrum, SAFe) and traditional project management practices - Demonstrated success in delivering complex IT projects on time and within budget - Advanced proficiency with project management ...
... responsible for routine data entry, record-keeping, printing, and basic computer-related support tasks for the school office. The role requires accuracy, familiarity with common software applications, and the ability to handle day-to-day administrative computer work reliably. Key Responsibilities Enter, update, and maintain ...
... of software development life cycle and agile methodologies. Ability to troubleshoot and resolve technical issues within ServiceNow environments. Familiarity with scripting languages and integration techniques used in ServiceNow platform. The candidate should have minimum 2 years of experience in ServiceNow. This position ...
... The role requires strong customer service, initiative, adaptability, and the ability to work effectively with India and https://jobeax.com/link/DdY215X2M1qQkjhT IT teams with minimal supervision. Service Desk & IT Operations Provide Tier 1, 2, and 3 support for remote and onsite users, independently resolving hardware, software, ...
... databases, embedding models, and alternative retrieval architectures. Harden Linux (Debian) environments and configure Nginx for API gateways serving AI services WITH_REPLACED appropriate rate limiting and security controls. Mentor engineering teams on AI architecture patterns, best practices, and security-first design principles. ...
... SpotOn’s goals. They work with the Helpdesk team to address any questions (technical or procedural) and ensure tickets are addressed in a timely manner. Also critical is the review of work performed to ensure accuracy and improve the quality of the Helpdesk work. Key Responsibilities: - Guide Helpdesk staff with procedural, ...
... hinges on the ability to collaborate effectively with cross-functional teams, drive and lead without formal authority, and prioritize end-user needs to create a positive user experience within the https://jobeax.com/link/r5Crm0Qc0imV6C6x Project Manager will report to the Senior Manager, HR IT Solutions, and will be part of ...
... Understanding of Windows networking fundamentals (firewalls, switches, ISPs) Familiarity with backup solutions Working knowledge of VMware and Hyper-V Experience with Root Cause Analysis and Incident Trending What Makes You a Great Fit A track record of longevity and commitment in previous roles Strong team player with a collaborative ...
... recruitment process. Client Interaction Recruitment have minimum 1 years of experience Male candidates only. Graduates can apply. Experience in US staffing or IT recruitment is preferred. 5. 1–3 years of experience. Strong English communication skills. Familiarity with Dice, Indeed, LinkedIn, Monster, and other recruitment ...
... with disabilities, and regardless of gender or gender preference. We support hybrid work and flexible hours to fit diverse lifestyles. Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific ...
... will manage day-to-day project and programme management activities, supporting your team to deliver quality outcomes. Developing and executing project plans for IT initiatives, focusing on achieving project goals and objectives. Leading cross-functional teams to ensure the successful implementation of IT activities. Collaborating ...
... recruiting candidates for contract, contract-to-hire, and direct-hire positions. The recruiter will be responsible for sourcing, screening, qualifying, and submitting candidates for various IT roles while maintaining strong relationships with candidates and clients. Key Responsibilities Source and identify qualified IT professionals ...
... Needs to be able to facilitate discussions between Business and IT groups (located in multiple countries) Must be able to identify and negotiate compromises without the need for escalation Manage the environment around the project, stakeholders Ability to present to the 'C-Suite' Technical Proficient: SAP Environment, ...
... cloud infrastructure, enough to follow architecture and engineering conversations. - Experience with IT compliance and risk management requirements (e.g. security, privacy, data residency) in a client-delivery context. - Proven track record of increasing project scope and complexity, with deep knowledge of Agile and Scaled ...
... core IT applications including Okta, Slack, Google Workspace, Atlassian Suite, and Zoom.- Implement and maintain integrations, automations, and workflows across IT applications.- Support and improve automated onboarding and offboarding processes.- Manage identity and access across IT applications, including role-based access ...
... Connect - SSL Certificates Experience with JSON, XML, Swagger/OpenAPI specifications. Knowledge of Azure services and cloud-native integration patterns. Experience with monitoring and troubleshooting API platforms. Familiarity with Git, Azure DevOps, CI/CD pipelines, and release management. Preferred Skills Experience with Azure ...
... Operations Management (ITOM). Strong knowledge of IT service management processes and workflows. Experience in application design, configuration, and deployment within enterprise environments. Ability to troubleshoot complex system issues and provide effective resolutions. Familiarity with integration techniques and API management ...
... Experience using Git and related DevOps tooling (GitHub/GitLab/Bitbucket, CI/CD pipelines such as GitHub Actions, Azure DevOps, Jenkins, etc.). - Experience with data catalog/lineage/metadata tools is a plus (e.g., Collibra, Alation, Unity Catalog, Purview). - Familiarity with modern data architecture paradigms such as ...