1,127 banking voice process jobs in India.

... complex inquiries efficiently, and upholding our reputation for excellence in international service delivery. Responsibilities - Manage inbound and outbound voice calls to address customer inquiries and provide timely solutions. - Navigate internal systems to retrieve account information and process requests with accuracy. ...

Job Description: US/Canada Voice Collections Executive Summary We are seeking a dedicated professional to join our communications sector team as a US/Canada Voice Collections Executive. In this pivotal role, the incumbent will serve as the primary point of contact for managing debt recovery processes across North American ...

... clients. - Excellent verbal communication skills with a clear, professional tone suitable for cross-cultural interactions. - Demonstrated experience in handling voice processes and managing customer communications. - Track record of successfully following up on payments and recovering overdue accounts. [{"name": "full_time", ...

ABOUT FIRSTSOURCE Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. ...

... ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy . Your personal data will be processed by Tide for recruitment purposes and in accordance with . [{"name": "long_term_contract", "text": "Long ...

... ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy . Your personal data will be processed by Tide for recruitment purposes and in accordance with . [{"name": "full_time", "text": "Full time", ...

... frameworks, and process best practices. • Lead regular performance reviews, monitor team-wide Productivity Index (PI) variations, perform root-cause analysis on process errors, and implement targeted action plans. • Drive operational excellence, automation, standardization, and process transformation initiatives to enhance ...

... specifications, perform testing (SIT/UAT), support go-live activities, and provide production support and enhancements. Your Profile - 3+ years of experience as an SAP FI Banking Functional Consultant with expertise in Bank Accounting, Bank Communication Management (BCM), and Payment Processes. - Strong hands-on experience in APP (F110), ...

... education loan applications based on partner bank underwriting criteria. 2. Guide students on documentation and coordinate with partner banks for smooth loan processing. 3. Resolve student queries related to education loans and the application process. 4. Manage the end-to-end education loan journey, from eligibility assessment ...

... programs for employees supporting Disputes, Customer Services, and Centralized Fulfilment functions. The role focuses on building operational excellence, enhancing process knowledge, ensuring compliance with banking regulations, and improving employee performance through effective training delivery, coaching, and quality interventions. ...

• Graduate (Any) with minimum of 1.6 - 5 years of work experience in an international BPO Banking process. • Excellent understanding or an SME of KYC/AML/CDD experience is mandatory • Flexible to work in night Shifts • Excellent Oral & Communication skills in English • Strong understanding of KYC/AML concepts/process • ...

... Service and Banking operations - Should possess the skill sets to handle customer queries and keep upto customer commitments - Should be well versed knowledge on Banking processes pertaining to day to day operations and rules - Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and ...

... frameworks, and process best practices. • Lead regular performance reviews, monitor team-wide Productivity Index (PI) variations, perform root-cause analysis on process errors, and implement targeted action plans. • Drive operational excellence, automation, standardization, and process transformation initiatives to enhance ...

... education loan applications based on partner bank underwriting criteria. 2. Guide students on documentation and coordinate with partner banks for smooth loan processing. 3. Resolve student queries related to education loans and the application process. 4. Manage the end-to-end education loan journey, from eligibility assessment ...

... education loan applications based on partner bank underwriting criteria. 2. Guide students on documentation and coordinate with partner banks for smooth loan processing. 3. Resolve student queries related to education loans and the application process. 4. Manage the end-to-end education loan journey, from eligibility assessment ...

... individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Banking Operations Associate to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). Title: F&A – Ops Processing Associate / Senior Associate (Grade 04/05) Job ...

... ICICI, Axis Bank, HDFC, etc. 2. Screen the education loan applications, advise students on the documentation, and coordinate with bank staff for the smooth processing of the education loan 3. Work on solving students' queries 4. Manage the process, starting from eligibility to the sanctioning of the loan Skill(s) required ...

... education loan applications based on partner bank underwriting criteria. 2. Guide students on documentation and coordinate with partner banks for smooth loan processing. 3. Resolve student queries related to education loans and the application process. 4. Manage the end-to-end education loan journey, from eligibility assessment ...

... frameworks, and process best practices. • Lead regular performance reviews, monitor team-wide Productivity Index (PI) variations, perform root-cause analysis on process errors, and implement targeted action plans. • Drive operational excellence, automation, standardization, and process transformation initiatives to enhance ...

... customersCollects customer’s needs and translates to appropriate solutionsInteracts with customers and internal departments to resolve issuesEnsures accurate and timely processing of transactions to meet and exceed customer SLAAdhere to all appropriate and agreed standardized processes and proceduresActing as the Subject Matter Expert ...