... in-depth analysis with strong analytical skills. Spoken Languages- English, Hindi. Other regional language would be added advantage. Capability to extend technical support to team (both KIL and extended Service providers team) of Engineers & Technicians, Mentor & Train the team, Guide the team members in case of critical requirements. ...
... Our teams are agile, collaborative, and committed to delivering-for each other, for our customers, and ultimately for the people who rely on the services we support. We are passionate about developing our people, through career development and progression supportive and engaged line management technical and therapeutic ...
... Directory/Chef automation/Nagios/repository management/Monitoring) Able to provide knowledge transfer from certain technology areas towards 2nd level technical support. Roles & Responsibilities: Deliver 3rd level technical support in compliance with customer SLAs Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ...
Job Description: Job Title: SeniorTechnical Support Specialist Job Location: India , (home-based) Job Overview: This position assists staff with technical support of desktop computers, applications, and related technology. Support includes installation, documentation, and testing of computer systems, telecommunications, ...
... Salesforce Create support documentation to be used internally as well as for customers Meet individual case management, SLA and C-SAT goals Maintain customer support communications in our CRM application - Salesforce Help expand the knowledge base towards self-serving customers by producing relevant, accurate documentation ...
... no-reply[at] https://jobeax.com/link/YjnpYETceX7CvwdL [dot]co We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available ...
Project Support Coordinator Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience 1 year(s) 1 year(s) Apply By Not Provided Posted 2 weeks ago Job Be an early applicant About the job About ACA Group ACA Group is recognized as the leading governance, risk, and compliance (GRC) advisor ...
... contact for customer support inquiries via email, chat, or phone Document recurring issues and user feedback to help inform product improvements Maintain detailed support records and contribute to the knowledge base and FAQs Identify support trends and suggest proactive solutions or workarounds Provide product training and onboarding ...
... the trends for product support. Striving for continuous improvement to efficiently achieve set goals and KPAs. Requirements Required 4 to 6 years of product support, software support, customer support, and technical support experience or any experience relevant to these skills. Strong analytical skills for troubleshooting ...
... Ensure operating systems and mailing software are appropriately hardened and securely configured . Apply the latest approved OS patches, security updates, and application patches . Coordinate with Netcore/OEM teams for security updates and fixes related to identified bugs and vulnerabilities. Support remediation activities ...
Customer Support Executive A global consumer brand scaling its India customer care team for its fast-growing D2C line Location: Remote (India) Shoppers across multiple markets buy this consumer brand's products every week, and it has partnered with Flexiple to grow its India customer care bench as order volumes rise. Flexiple ...
... Immediate Hiring | Technical Support Engineer | International Voice Process | Chennai | Up to 5.5 LPA Movate Technologies (Formerly CSS Corp) is hiring Technical Support Engineers for our International Voice Process. If you're passionate about troubleshooting, customer service, and technical support, this is the right opportunity ...
... grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Pre Sales and Deal Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Skill Skill Type Pre Sales and Deal Support Strong experience in pre‑sales (RFX), solution architecture ...
... understand their challenges and needs. Draw on your own experience to connect, guide and help them navigate their options . Stay connected with candidates and support them as they consider their next steps. Connect suitable candidates with a Cochlear representative in their city for further guidance and support. We're especially ...
... understanding of clinical data management concepts, clinical trial operations, ICH/GCP guidelines, and 21 CFR Part 11 requirements Experience working with or supporting EDC systems (e.g., Medidata Rave, Veeva Vault EDC) or clinical data platforms strongly preferred Proficient with Microsoft 365 applications (Teams, Outlook, ...
... (TOCF), and strong knowledge of TAFJ/TAFC, middleware, MQ, and COB/batch https://jobeax.com/link/tftQzrOVprMhGJCu Responsibilities:- Provide L2/L3 production support for Temenos T24/Transact applications and interfaces.- Lead troubleshooting and resolution of T24 interface, integration, batch, and production issues within ...
... communication skills - Ability to work independently during PST hours (specify exact shift timing if fixed, e.g., 9 AM–6 PM PST) - Comfortable using ticketing/support tools (e.g., Zendesk, Freshdesk, Jira Service Desk ) - Basic understanding of web/software applications, APIs, or relevant technical domain (adjust based on ...
... standards. Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate escalations, SLA tracking, and quality audits within support workflows. Provide structured ...
... Days MaximumWork Location : Bangalore / Hyderabad / Chennai / Vizag Employment Type : Consultant / FreelancerWorking Mode : WFO / Remote (Should be ready to support 8 hours per day and flexible with shift timings)Skills Required :Responsibilities :- Provide data reporting functions to the business and technical community ...
... contribute reliably without constant supervision. - Identify recurring support issues and recommend workflow or process improvements. - Apply established IT support and troubleshooting best practices consistently. Required qualifications - 3+ years of professional experience providing Tier 2 or Tier 3 IT support. - Strong ...