Gratitude Inc
Quality Analyst - Advance_A_Kolkata
- Full-time
Rs 9 lakh p.a.
... Experience evaluating complex customer interactions, complaints, escalations, retention conversations, and billing queries. - Strong understanding of quality frameworks, evaluation forms, scoring parameters, and calibration practices. - Willingness to work rotational and night/graveyard shifts. - A bachelor's degree in any discipline ...
Calcutta, भारत