BDO EDGE India Private Limited
BSO Manager
- Hybrid
- Full-time
- Contract
- Customer Support
... Team Leadership & Workforce Management · Lead, coach, and develop a team of 15+ members across workstreams. · Define the delivery structure, shift coverage, on-call model, role clarity, escalation paths, backup coverage, capacity plans, and skills matrix required to meet service commitments. · Allocate work based on business ...
Gurgaon, भारत