Zebra Technologies - Enterprise System Analyst - Master Data Management in Bangalore, भारत

What We're Looking For :This role is responsible for the leadership, design, implementation, and ongoing support of Zebra's Customer Master Data Management (CMDM) ecosystem and its connected Salesforce (SFDC) https://jobeax.com/link/f5FQc9SxrVvnQKkz ideal candidate will serve as a subject matter expert across the CMDM agile delivery track, Salesforce development and implementation, and the integration landscape connecting SFDC with Oracle Commerce Cloud, Siebel, Oracle ERP Cloud, and Oracle E-Business Suite (EBS), and will drive the adoption of AI-based solutions to modernize and automate customer master data https://jobeax.com/link/La8him30IYD7PUIN Responsibilities :- Lead and manage the CMDM agile delivery track, including backlog grooming, sprint planning, prioritization, and coordination across business and technical teams.- Provide expert guidance on Salesforce (SFDC) development, configuration, and implementation, ensuring solutions align with CMDM strategy and enterprise architecture standards.- Apply deep knowledge of SFDC technologies (Apex, Lightning, Flows, APIs, and the Salesforce data model) to design scalable and maintainable customer data solutions.- Analyze, design, and implement robust integrations between Salesforce and Oracle Commerce Cloud, Siebel, Oracle ERP Cloud, and Oracle E-Business Suite (EBS).- Define and govern customer master data standards, including data quality rules, matching/deduplication, survivorship, and stewardship processes within the CMDM platform.- Identify, evaluate, and implement AI/ML-driven solutions in the CMDM space, such as intelligent data matching, enrichment, anomaly detection, and automation of stewardship tasks.- Lead requirements gathering, process mapping, solution design, and the creation of functional and technical specifications.- Coordinate and oversee testing cycles, including analyzing and researching defects and working with business and technical teams to ensure resolution.- Facilitate activities related to system enhancements, bug fixes, patches, and major upgrades across the CMDM and SFDC landscape.- Act as a liaison with Salesforce and Oracle support partners by creating and managing service requests and escalations.- Collaborate closely with the PMO, QA, and Operations teams to ensure successful delivery of CMDM https://jobeax.com/link/Ok9FcfzIjtAfJbzp :- A Bachelor's Degree in a relevant field or equivalent professional experience is required.- A minimum of 8 - 10 years of professional experience, with at least 5 years of hands-on experience in customer master data management and/or Salesforce platforms.- Proven experience managing an agile delivery track, including backlog and sprint management.- Strong hands-on expertise in Salesforce development and implementation, including Apex, Lightning, Flows, and the SFDC data model.- Demonstrated experience designing and delivering integrations between Salesforce and enterprise systems such as Oracle Commerce Cloud, Siebel, Oracle ERP Cloud, and Oracle E-Business Suite (EBS).- Solid understanding of customer master data concepts, including data governance, data quality, matching/deduplication, and stewardship.- Experience designing and implementing AI/ML-based solutions to automate or enhance master data processes.- Proven experience with 3 to 5 full project lifecycle implementations involving CMDM and/or Salesforce.- Proactive, self-motivated, and solutions-oriented with the ability to manage multiple tasks and execute effectively under pressure.- Demonstrates ownership and accountability for deliverables with a strong focus on achieving goals.- Highly collaborative with strong intellectual curiosity and a forward-thinking mindset.- Excellent oral, written, and listening skills with the ability to articulate complex information clearly.- Agile and adaptable, with the ability to thrive in a dynamic, challenging environment and work flexibly with team members across different time https://jobeax.com/link/5soWkBIiiHWUbltt Experience & Skills :- An advanced degree is preferred.- Salesforce certifications (e.g., Platform Developer, Application Architect, or Data Architect) are highly desirable.- Experience with Oracle Commerce Cloud, Siebel, and Oracle ERP Cloud implementations is highly desirable.- Experience applying generative AI or machine learning in a master data or CRM context is a plus. (ref:hirist.tech)