The Company

Egon Zehnder is trusted advisor to many of the world’s most respected organizations and a leading Executive Search firm, with more than 600+ consultants and 71 offices in 37 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth companies, government and regulatory bodies, and major educational and cultural institutions. The firm is a private partnership which allows us to operate independent of any outside interests. As a result of this unique culture, Egon Zehnder has the highest professional staff retention rate for a global firm in our profession. We have a blue-chip client base across all industries and operate at the Board and senior management level.

Knowledge Centre India (KCI)

Knowledge Center India (KCI) is the central engine that drives the operational value for the firm. Established in 2004, KCI has evolved over the years from purely operational efficiencies into more value-added service offerings, becoming a true business partner. There are various teams based at KCI that work with Global Offices, Practice Groups, and the Management across all aspects of the firm's business life cycle. With a headcount of more than 500, the center has 5 core teams working including Experts, Research Operations, Visual Solutions, Projects/CV Capture and Digital IT, working round the clock on many mission critical elements.

Who We Are!

We are part of Digital-IT team established 17 years ago in Gurgaon, India to provide technology support and rollout digital initiatives to 70 plus global offices. Digital IT has six key pillars – Collaboration Technology; Functional Technology; Digital Technology; Security & Architecture; Infrastructure & Services, Digital Success to support business and to take lead on digital transformation initiatives with the total strength of 200+ team members across the globe.

Requirements

Position Summary

The Wintel Engineer is responsible for supporting, maintaining, troubleshooting, and improving the organization's Windows infrastructure, Active Directory, Entra ID, Messaging, Virtualization, Cloud, Endpoint Management, and Security platforms. The role works closely with senior engineers and platform owners to ensure stable, secure, and compliant IT services across global environments.

The engineer is expected to demonstrate a strong operational mindset, contribute to automation initiatives, and continuously develop technical expertise across modern Microsoft technologies.

Key Responsibilities

1. Windows Infrastructure & Identity Services

Administer and support Microsoft Active Directory environments.
Manage user, group, computer, and organizational unit administration.
Support DNS, DHCP, and Group Policy administration.
Troubleshoot authentication, access, and directory-related issues.
Support Microsoft Entra ID administration including:

User and group management
Dynamic groups
MFA
Single Sign-On (SSO)
Conditional Access policy implementation

Assist with Entra Connect and Hybrid Identity support.
Support Specops password management operations.
Perform Active Directory auditing and monitoring activities using Semperis tools.
Support Public Key Infrastructure (PKI) and Certificate Services administration.

2. Windows Server Administration & Cloud Operations

Build, configure, maintain, patch, and decommission Windows Servers.
Support Windows Server operating systems and related infrastructure services.
Perform routine operating system maintenance and security patch deployment.
Troubleshoot server performance, availability, and operational issues.
Support Azure infrastructure services including:

Azure Virtual Machines
Azure Backup
Azure Storage
Azure Monitoring

Participate in cloud migration and modernization projects.
Maintain system documentation and operational procedures.
Assist during disaster recovery and business continuity exercises.

3. Virtualization, VDI & Compute Platforms

Administer VMware ESXi virtual environments hosted on Cisco UCS infrastructure.
Support Microsoft Hyper-V infrastructure and virtual machines.
Provision and manage virtual servers according to operational requirements.
Monitor resource utilization and optimize virtual environments.
Support Virtual Desktop Infrastructure (VDI) platforms including:

Azure Virtual Desktop (AVD)
Citrix Virtual Apps & Desktops
VMware Horizon

Manage:

Host Pools
Golden Images
FSLogix Profiles
User Session Performance

Troubleshoot virtual desktop and virtualization-related incidents.

4. Messaging & Collaboration Services

Support Exchange Online and Exchange On-Premises environments.
Administer:

Mailboxes
Mail Flow
Transport Rules
Connectors
Distribution Groups
Shared Mailboxes

Support retention and compliance policies.
Perform email tracking and incident troubleshooting.
Assist in mailbox migrations and messaging platform upgrades.
Support email archiving platforms and monitoring activities.
Support integrations with Templafy, JungleMail, and related messaging solutions.

5. Email Security & Protection

Administer Proofpoint email security platforms.
Monitor and respond to:

TAP Alerts
TRAP Alerts
CLEAR Alerts
Spam and Malware Events

Support phishing investigations and email threat remediation activities.
Maintain email security policies and monitoring configurations.
Coordinate with vendors during issue resolution and escalations.

6. Endpoint & Security Management

Support Microsoft Defender Application Control (WDAC) operations.
Assist with application allow-listing and software control activities.
Support BitLocker administration and encryption compliance.
Assist with Microsoft Intune administration.
Investigate and respond to security alerts generated through Microsoft Sentinel.
Support endpoint compliance, security baselines, and hardening standards.
Participate in vulnerability remediation activities.

7. Endpoint Management & Patch Administration

Administer Microsoft SCCM platform operations.
Support:

Software Deployments
Application Packaging
Collections
Reporting
Operating System Maintenance

Execute server and workstation patching activities.
Support vulnerability assessment and penetration testing remediation efforts.
Monitor and maintain patch compliance.

8. Backup, Disaster Recovery & Business Continuity

Administer AvePoint backup solutions for:

Exchange Online
Teams
SharePoint
OneDrive

Support Azure Backup Server operations.
Perform backup validation and restoration activities.
Assist with disaster recovery tests and recovery exercises.
Ensure backup jobs are completed successfully and address failures promptly.

9. Monitoring & Operational Support

Monitor enterprise infrastructure using:

SCOM
Site24x7
HPE OneView
Azure Monitoring

Investigate and resolve infrastructure alerts and incidents.
Perform root cause analysis for recurring operational issues.
Participate in on-call and major incident support activities.
Maintain operational documentation and knowledge articles.

10. Automation & Continuous Improvement

Develop and maintain PowerShell scripts for operational activities.
Automate repetitive administrative and reporting tasks.
Support automation initiatives led by senior engineers.
Utilize:

PowerShell
Microsoft Graph API
REST APIs
Azure Automation

Create operational scripts for:

User administration
Server health checks
Reporting
Compliance monitoring
Provisioning activities

Contribute ideas for process optimization and automation improvements.
Maintain automation documentation and shared repositories.

Required Technical Skills

Identity & Directory Services

Active Directory
Microsoft Entra ID
Group Policy
DNS
DHCP
Entra Connect
Specops
Semperis
Certificate Services

Windows Platform

Windows Server 2019/2022
Windows Administration
PowerShell Fundamentals
Security Baselines

Cloud Technologies

Microsoft Azure
Azure Virtual Machines
Azure Backup
Azure Monitor
Azure Virtual Desktop (AVD)

Messaging

Exchange Online
Exchange On-Premises
Proofpoint
Microsoft 365 Administration

Virtualization & VDI

VMware ESXi
Cisco UCS
Hyper-V
Azure Virtual Desktop
Citrix
VMware Horizon
FSLogix

Endpoint Management

SCCM
Intune
WDAC
BitLocker
Windows 11

Monitoring & Backup

SCOM
Site24x7
HPE OneView
AvePoint
Azure Backup Server

Security

Microsoft Sentinel
Zscaler ZIA
Zscaler ZDX
Trend Enterprise Application Control
Trend Deep Security
Vulnerability Management

Automation

PowerShell Scripting
Microsoft Graph API (Basic Working Knowledge)
REST API Integration
Azure Automation (Basic Knowledge)
Automation Runbooks
Reporting Automation

Experience Requirements

3-6 years of experience in Windows Infrastructure, Messaging, Endpoint Management, or Cloud Operations.
Experience supporting enterprise Windows Server environments.
Experience with Active Directory and Microsoft 365 administration.
Working knowledge of Azure, virtualization, and VDI technologies.
Experience supporting patching, monitoring, backup, and security processes.
Demonstrated experience creating PowerShell scripts and automating operational tasks.
Ability to troubleshoot complex infrastructure issues and work within global operations teams.

Key Competencies

Strong Technical Troubleshooting
Operational Excellence
Customer & Service Focus
Automation Mindset
Continuous Learning
Documentation & Knowledge Sharing
Team Collaboration
Incident Management
Security & Compliance Awareness
Process Improvement
Adaptability and Accountability

Success Measure for this Role

A successful Wintel Engineer consistently delivers reliable operational support, proactively resolves issues, maintains platform compliance and security, contributes to automation initiatives, and continuously develops expertise across Windows, Identity, Cloud, Messaging, Virtualization, and Endpoint technologies while ensuring excellent user and business experience.

Benefits

EZIRS Commitment to Diversity & Inclusion

Egon Zehnder Information Research & Services (EZIRS) aims for a diverse workplace and strive to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of HuBenefits

Benefits which make us unique

At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you!

Benefits Highlights:

5 Days working in a Fast-paced work environment
Work directly with the senior management team
Reward and Recognition
Employee friendly policies
Personal development and training
Health Benefits, Accident Insurance

Potential Growth for you!

We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your Manager who will act as your career coach and guide you in your career goals and aspirations.

Location

The position is based at Egon Zehnder’s KCI office in Gurgaon, Plot no. 29, Institutional Area Sector 32.

EZIRS Commitment to Diversity & Inclusion

Egon Zehnder Information Research & Services (EZIRS) aims for a diverse workplace and strive to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion or remuneration.

Egon Zehnder is an Equal Opportunity Employer

Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Wintel Engineer

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