Core Edge Solutions LLP
Service Delivery Manager - IT Infrastructure & Managed Services
- Hybrid
- On-site
- Full-time
Bangalore, भारत
Vacancy description
Altezzasys Systems Private Limited
Bangalore, भारत
Job Description :We are looking for an experienced Windows / VMware Infrastructure Support Engineer to manage, troubleshoot, and maintain enterprise server infrastructure across on-premises and cloud environments. The role requires strong expertise in Microsoft Windows Server administration, VMware virtualization, Hyper-V, Linux systems, Azure and AWS infrastructure, server performance troubleshooting, patch management, and ITIL-based support https://jobeax.com/link/h6HSvemw48SgdcpB ideal candidate should have hands-on experience troubleshooting complex production server issues, analyzing memory dumps, working with Windows OS architecture, and supporting enterprise infrastructure across physical, virtual, and cloud https://jobeax.com/link/tlplQAnK5B36KMXq Responsibilities :Windows Server Administration :- Administer and support Microsoft Windows Server environments including Windows Server 2008, 2012, and 2016.- Perform installation, configuration, maintenance, upgrades, and troubleshooting of Windows production servers.- Troubleshoot critical server issues including server crashes, no-boot conditions, memory leaks, sluggish performance, and unresponsive servers.- Analyze CPU, memory, disk, registry, BIOS, DNS, DHCP, and other operating-system-level issues.- Troubleshoot Windows services, system resources, event logs, drivers, and operating-system components.- Perform advanced troubleshooting across User Mode and Kernel Mode environments.- Analyze and configure Windows memory dumps to identify root causes of system failures and performance issues.- Apply strong knowledge of Windows Operating System architecture to resolve complex infrastructure problems.- Work extensively with Windows Registry and troubleshoot issues related to registry keys and https://jobeax.com/link/4Xu0l6kqKgS8pG0w & Virtualization :- Administer VMware environments including ESXi, vCenter, and vSAN.- Manage and troubleshoot virtual machines, hosts, clusters, resource allocation, and virtual infrastructure.- Support VMware availability and disaster recovery technologies including Site Recovery Manager (SRM) and vMSC.- Perform troubleshooting of virtualization-related performance, availability, and connectivity issues.- Manage Microsoft Hyper-V and System Center environments.- Monitor virtual infrastructure performance and identify resource bottlenecks.- Support VM provisioning, configuration, migration, capacity management, and lifecycle https://jobeax.com/link/iZWvnbj81I4k1PFZ Infrastructure Azure & AWS :- Support enterprise infrastructure hosted on Microsoft Azure and AWS platforms.- Strong understanding of Azure IaaS, PaaS, and SaaS services.- Troubleshoot Windows Server performance and availability issues running on Azure and AWS.- Support cloud-based virtual machines, networking, storage, compute, and related infrastructure services.- Monitor and troubleshoot resource utilization, connectivity, performance, and availability across cloud environments.- Participate in cloud migration, infrastructure modernization, and optimization initiatives.- Apply enterprise infrastructure best practices across hybrid cloud and on-premises https://jobeax.com/link/dojr0HykINYQIHXQ Administration :- Support Linux operating systems including RHEL, SLES, CentOS, and similar distributions.- Perform basic to advanced troubleshooting of Linux server performance, availability, and system issues.- Work with system resources, processes, services, storage, networking, and operating-system configurations.- Support Linux systems within on-premises, virtualized, and cloud https://jobeax.com/link/jFJ4ADL8LKJCTwpK Performance & Advanced Troubleshooting :- Diagnose complex Windows production server performance issues and identify root causes.- Troubleshoot CPU, memory, storage, network, and operating-system bottlenecks.- Analyze system crashes, blue screens, memory leaks, application hangs, and unresponsive servers.- Analyze Windows memory dumps and crash dumps using appropriate troubleshooting techniques.- Investigate recurring performance issues and provide permanent corrective actions.- Perform root cause analysis (RCA) for critical infrastructure incidents.- Document troubleshooting procedures, findings, and resolutions for recurring issues.- Collaborate with application, database, network, security, and cloud teams for cross-functional problem https://jobeax.com/link/a6kQLArfzVlaTHLd Security & Compliance :- Manage antivirus and endpoint protection requirements for server environments.- Perform operating-system patching and vulnerability remediation activities.- Support compliance requirements related to server configuration, patching, access, and infrastructure security.- Ensure servers adhere to organizational security and hardening standards.- Coordinate patching activities across physical, virtual, and cloud environments.- Monitor infrastructure health and address security and compliance https://jobeax.com/link/ZzkBHfrjPzribsOX & Database Support :- Support enterprise server storage environments and troubleshoot storage-related performance issues.- Monitor disk utilization, capacity, I/O performance, and storage availability.- Possess working knowledge of MS SQL and MySQL environments.- Collaborate with database teams to troubleshoot infrastructure-related database performance and connectivity https://jobeax.com/link/9szMi8lDFSGfKpCs & Automation :- Develop and execute PowerShell scripts for system administration and infrastructure support.- Automate routine server administration, monitoring, health checks, configuration, and troubleshooting activities.- Create scripts to improve operational efficiency and reduce repetitive manual https://jobeax.com/link/Lidf4U3QRcPDRy06 & Service Management :- Follow ITIL-based processes for Incident, Problem, and Change Management.- Handle production incidents according to defined SLAs and operational procedures.- Perform root cause analysis for recurring and high-severity incidents.- Participate in change planning, implementation, validation, and post-change reviews.- Maintain accurate incident, problem, change, and knowledge documentation.- Participate in on-call and production support activities as https://jobeax.com/link/0XodNN5dLVwUz2NN Technical Skills :- Microsoft Windows Server 2008/2012/2016 Administration- Windows Server performance troubleshooting- Windows OS architecture- User Mode and Kernel Mode troubleshooting- Windows Registry and Registry Keys (ref:hirist.tech)
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