VOICE PROCESS - TELEPERFORMANCE in Bangalore,… - Jobeax
Vacancy description
VOICE PROCESS - TELEPERFORMANCE in Bangalore, भारत
Vrinda International
Full-timeStandard weekly hours
Rs 15 - 25 lakhs p.a.
Bangalore, भारत
Voice Process Executive
Summary
We are seeking a dedicated professional to join our IT Services division as a Voice Process Executive. In this pivotal role, you will serve as the primary point of contact for clients, managing direct customer interactions to ensure high satisfaction and operational efficiency. The position demands a candidate who can effectively handle diverse inquiries while maintaining a professional demeanor, contributing significantly to our team's success in delivering exceptional service solutions.
Responsibilities
Manage inbound and outbound voice communications to address customer needs and resolve issues promptly.
Utilize active listening techniques to understand client concerns and provide accurate, tailored solutions.
Navigate computer systems efficiently to retrieve information, update records, and process requests.
Apply strong problem-solving abilities to troubleshoot common issues and escalate complex matters when necessary.
Maintain a calm and patient demeanor during high-volume interactions to ensure a positive customer experience.
Articulate information clearly and professionally through verbal communication channels.
Handle customer queries and complaints with a focus on service orientation and resolution.
Requirements
Requirements:
Possess a mandatory graduation degree from a recognized institution.
Demonstrate solid foundational knowledge of computer operations and software applications.
Exhibit excellent verbal communication skills suitable for professional voice-based interactions.
Show a strong aptitude for active listening and professional communication.
Display a customer-centric mindset with a focus on service excellence.
Possess proven problem-solving capabilities to address dynamic challenges.
Maintain patience and composure while managing customer interactions.
Have prior experience or familiarity with voice process operations and customer interaction environments.
Actively hiring Customer Voice Process Start Date Starts Immediately CTC (ANNUAL) ₹ 3,01,000 - 5,05,000 ₹ 3,01,000 - 5,05,000 /year Experience 1 year(s) 1 year(s) Apply By 12 Nov' 26 Posted 2 days ago Job Be an early applicant About the job Location: Malad, Mumbai Qualification: Graduate Freshers/HSC candidates with a minimum ...
TRAVEL VOICE PROCESS Summary This role is situated within the IT Services sector, offering a compensation package of ₹3 LPA. The position focuses on managing travel-related inquiries through voice channels, requiring a professional who can effectively address customer needs while maintaining high service standards. The ...
About Company- CRESCARE SOLUTIONS is hiring for International Voice Process *Location: Thane, Mira Road, Malad, Airoli, Turbhe, Powai Process: US Voice Process Eligibility - Experience: 1–2 years of International BPO (ITNL) experience is mandatory - Communication: Excellent English communication is mandatory - Transport: ...
We are seeking a motivated and customer-focused individual to join our team as an Entry-Level Tamil Voice Process Associate. This role is based in Chennai within our Administrative & Office department. The successful candidate will be responsible for providing excellent service and support to our Tamil-speaking customers, ...
Sales Voice Process Summary We are seeking a dynamic professional to join our IT Services division as a Sales Voice Process Associate. In this pivotal role, you will drive revenue growth by engaging potential clients through proactive telecalling and outbound sales initiatives. The position is central to our business development ...
... queries through email and live chat, ensuring professional communication and quality customer service. Job Details - Job Title: Email & Chat Support Executive - Process: International Non-Voice Process - Experience: Freshers and candidates with up to 1 year of experience - Qualification: Any Graduate - Work Mode: Work from ...
TASKUS – UHC VOICE PROCESS Summary We are seeking a dedicated professional to join our IT Services division in a dynamic voice support role. This position is pivotal for delivering exceptional international customer service, ensuring high call quality, and maintaining strong client relationships. The ideal candidate will ...
Handle inbound and outbound customers calls from US clients professionally and efficiently. Resolve customer queries and ensure a positive customer experience. Understand customer requirements and provide appropriate product or service solutions.
... and interpersonal skills - Ability to work effectively in a team and independently - Proficiency in English Language - HSC/ GRADUATE - One Year International Voice process Experience mandatory You should be comfortable working in night shift Location:- Powai, Thane, Mira Road Salary - upto 40k Shifts - US Rotational Night ...
Summary We are seeking a dynamic and results-driven individual to join our IT Services division as a Hero in our Outbound Sales Voice Process. This pivotal role focuses on driving revenue growth and enhancing customer engagement through proactive telephone outreach. The successful candidate will serve as the primary voice ...