Global EBS Governance and Value Management Team

Job Title: Analyst – EBS Value Realization

Global EBS Governance and Value Management Team

Responsible for leading value realization and benefits tracking activities for EBS transformation initiatives across the region, owning business case validation, KPI/benefits tracking, and ROI reporting in support of the Global EBS Governance and Value Management team.

Essential Duties:

Conduct detailed business case reviews for Global EBS initiatives and establish baseline metrics for changes to people, process, and technology.

Define, monitor, and report KPI progress against agreed financial and operational success metrics, flagging variances early to project sponsors.

Maintain a portfolio-level view of EBS transformation initiatives to track realized value vs. expected ROI and support prioritization decisions.

Partner with Finance and process owners to validate benefit assumptions, cost savings, and process improvement claims prior to sign-off.

Prepare and maintain value realization dashboards and scorecards for governance forums, program reviews, and executive reporting.

Support stage-gate and steering committee reviews with value/benefits data, highlighting at-risk benefits and recommending corrective actions.

Identify value leakage and root causes across the EBS portfolio; work with process and project owners to close the gap between planned and realized value.

Document lessons learned and continuously refine the EBS value tracking methodology in line with global standards.

Act as a point of contact for value realization queries from EBS stakeholders and Operating Companies.

Provide leadership and mentor lower-level employees.

Performs other duties as assigned.

Minimum Education:

Bachelor’s degree/equivalent in Business, Finance, or a related analytical discipline.

Minimum Experience:

Three (3) years’ experience in financial analysis, business case development, PMO, or value/benefits realization, including experience tracking benefits across cross-functional project portfolios. Demonstrated skill with project/portfolio tracking tools; a related advanced degree may offset the experience requirement.

Knowledge, Skills, and Abilities:

Strong understanding of business case development, financial analysis, and benefits/ROI tracking methodologies.

Strong human relations, communication, problem-solving, analytical, and organizational skills.

Documented effectiveness communicating with stakeholders and senior leadership across a multi-country EBS footprint.

Technical skills and understanding of business issues related to ERPs, SaaS, finance, accounting, or related transformation initiatives.

Proficiency in Microsoft Excel and PowerPoint for financial modeling and executive reporting.

Core Qualifications

Qualification Area

Requirement Details

Education

Bachelor’s degree/equivalent in Business, Finance, or a related analytical discipline.

Experience

Three (3) years’ experience in financial analysis, business case development, PMO, or value/benefits realization, including tracking benefits across cross-functional project portfolios.

Certifications (Preferred)

PMP, CAPM, or Value/Benefits Management certification (e.g., BRMP) preferred. QDM Expert certification preferred. If no certification is currently held, certification should be obtained within 12 months of accepting the position.

Key Behavioral Traits

Comfort in Ambiguity: staff-level roles often work on initiatives that are not yet fully defined; they must be self-starters capable of establishing a roadmap from scratch
Resilience and Empathy: An understanding of the "human side of change" with the emotional intelligence to navigate organizational friction, listen actively, and advocate for the employee experience

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Value Realization - Lead

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