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Vacancy description

US Voice Process | Freshers & Experienced- Kolkata in Calcutta, भारत

2coms

  • Full-timeStandard weekly hours

Rs 2 - 3 lakhs p.a.

Calcutta, भारत

Hiring freshers and experience for Customer Support Representative at Kolkata, Salary flat 3LPA
Only Kolkata candidates can apply. 

Interview Location- Kolkata Office, Candidates can be sent for the daily walk-in interview.

Responsibilities:

  • Handling incoming calls and responding to customer emails
  • Resolving customer complaints and issues
  • Assisting customers with product information and placing orders
  • Identifying and escalating issues to supervisors
  • Providing exceptional customer service and support

Requirements

  • Qualification: 12th Pass / BA / BBA / https://jobeax.com/link/qWXnjFgQhSFTUarO / BCA / https://jobeax.com/link/wOcGjnRrrRFUZzB4 IT / MBA / MA / https://jobeax.com/link/ZrBIZ59t5D5W9yrg
  • Experience: Freshers & Experienced both can apply
  • Communication: Excellent English communication required
  • Shift: Comfortable working in US/Night shifts
  • Working Days: 5 days working + 2 rotational weekly offs
  • Location: Kolkata
  • Process: US Voice Process
  • Tech Graduates: https://jobeax.com/link/2DENLGgQM7whDhaE / BE / MCA / Diploma are not eligible
  • Joining: Immediate joiners preferred
  • Walk-in: Daily walk-in interview at Wipro Kolkata office

Benefits

CTC: ₹3 LPA
Approx. In-Hand: ₹19K/month after deductions, up to 3K Night shift allowance

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist. Transport facility will be provided. 

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