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Vacancy description

US Customer Service Process in Pune, भारत

Crescare Solutions

Rs 40000 - Rs 45000 per month

Pune, भारत

About Company- CRESCARE SOLUTIONS is hiring for International Process

*Location: Kharadi, Pune*
Process: US Voice Process

Eligibility
- Experience: 1–2 years of International BPO (ITNL) experience is mandatory
- Communication: Excellent English communication is mandatory
- Transport: Candidate's residence should be within a 15 km radius of the office

Experienced Candidates:
- Up to ₹45,000 (depending on their last drawn)
- 
Selection Process
HR, VNA and Ops

1. HR Round – Normal phone call + Zoom call
2. VNA Round (Voice and Accent) – Tongue twisters, speaking topic, paragraph reading, and pronunciation of challenging US city/citizen names
3. Aptitude Test – Vocabulary, Grammar, Typing (20 WPM), and Logical Reasoning
4. Operations Round

Shift & Benefits
US Rotational shifts
⏱️ Working Hours: 9 hours 
5 working days 
2 Rotational offs
Transportation: Free home pick-up & Drop

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