In This Role, Your Responsibilities Will Be:

- Lead the operational lifecycle of centrally hosted security tools, including evaluation, onboarding, deployment, sustainment, upgrades, integrations, and retirement.
- Serve as the business owner for enterprise-delivered security platforms, establishing service expectations, support models, operating procedures, and performance metrics.
- Manage vendor relationships, licensing agreements, renewals, escalations, and roadmap reviews to maximize value and service reliability
- Drive continuous improvement initiatives related to tool operations, user adoption, data quality, and process effectiveness.
- Collaborate with product security, engineering, infrastructure, supply chain, and business teams to establish scalable workflows and user enablement programs.
- Develop and maintain dashboards, metrics, and reporting that provide insight into service performance, platform health, vulnerability operations, and software supply chain visibility.
- Ensure operational procedures, governance documentation, and audit-ready evidence are maintained to support compliance and secure development practices.
- Translate operational findings and emerging risks into actionable recommendations and improvement plans for stakeholders.

Who You Are:

- You build collaborative relationships across organizational boundaries and communicate effectively with both technical and non-technical stakeholders. You use data and insights to guide decisions, establish structure and accountability, and continuously seek opportunities to improve processes and outcomes. You balance strategic thinking with operational excellence, enabling teams to achieve sustainable results while delivering value through enterprise security platforms.

For This Role, You Will Need:

Bachelor's degree in Cybersecurity, Information Technology, Engineering, Computer Science, or a related field, or equivalent relevant experience.
Experience in cybersecurity operations, enterprise tool administration, IT service delivery, product security tooling, or related technology operations.
Experience supporting both SaaS and on-premises platforms.
Demonstrated expertise in vendor management, service governance, process improvement, reporting, stakeholder engagement, and operational problem-solving.
Strong written and verbal communication skills with the ability to work effectively in cross-functional environments.

Preferred Qualifications That Set You Apart:

Experience with enterprise security platforms such as Black Duck and related software composition analysis solutions.
Knowledge of Software Bill of Materials (SBOM) processes, vulnerability management workflows, case management systems, and security tool integrations.
Understanding of software supply chain security, open-source risk management, compliance requirements, and audit readiness practices.
Experience working in a matrixed global organization supporting multiple business units and stakeholders.

Our Culture & Commitment to You:

At Emerson, we foster a workplace where every employee is valued, respected, and empowered to grow. We believe that diverse perspectives inspire stronger innovation and better outcomes for our customers, colleagues, and communities. We are committed to creating an inclusive environment where individuals can contribute their best work and thrive professionally. Flexible work arrangements may be available based on business needs and leadership guidance. Travel for this role may be required up to 10%.
#LI-MG1

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

No calls or agencies please.

Tools Operations Manager

Start with your email