Telecaller Cum Support Executive - Fresher in Ahmedabad, भारत

Telecaller Cum Support Executive

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,44,000 ₹ 2,00,000 - 2,44,000 /year

Experience

No experience required

No experience required

Apply By

15 Nov' 26

Posted few hours ago

Fresher Job

Be an early applicant

About the job

Job title: Telecaller Cum Support Executive (Female Only)

Key responsibilities:

1. Handle inbound and outbound customer calls professionally
2. Follow up with the customer regarding inquiries, services, and updates
3. Explain company services and provide the required information to customers
4. Maintain proper records of calls, follow-ups, and customer interactions
5. Respond to customer queries through Calls, Emails, or WhatsApp messages
6. Coordinate with internal teams for issue resolution and support
7. Assist customers with basic troubleshooting and guidance
8. Maintain positive customer relationships and ensure satisfaction
9. Prepare daily reports and update customer databases

Skill(s) required

Computer skills Customer Support Effective Communication Email Management Gujarati Proficiency (Spoken)

Earn certifications in these skills

Other requirements

1. Any Graduate/Undergraduate

2. Minimum 6 months of experience in Telecalling, Customer Support, or a similar role

3. Prior experience in handling customer communication will be preferred

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,000 - 2,44,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 1,00,000 - 1,44,000 /year

2. Variable pay: ₹ 1,00,000 /year

Perks

Informal dress code Health Insurance

Number of openings

2

About Silversky Technology

SilverSky Technology is an Ahmedabad-based software development company, and we provide solutions for mobile app development, websites, CRM, e-commerce products, etc. We have clients from the USA, UK, France, Germany, Italy, Spain, Kuwait, Saudi Arabia, and Israel. We have been in this industry for more than 9 years.

Activity on Internshala

Hiring since November 2022

19 opportunities posted

5 candidates hired

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