Vacancy description
Hawk Sense Business Solution pvt. ltd.
भारत
Role Overview : We are seeking a Dynamics 365 Customer Engagement (CE) Techno-Functional Consultant with a balanced mix of functional expertise and technical capability. The role involves driving end-to-end CRM solution delivery, including requirement analysis, system configuration, customization, and https://jobeax.com/link/g2qzPHLnnzCw0YkW Responsibilities : - Work with stakeholders to gather and translate business requirements into functional and technical solutions.- Configure CRM components such as entities, forms, views, dashboards, business rules, and security roles.- Develop and maintain plugins, custom workflows, JavaScript customizations, and integrations.- Design and implement Power Platform solutions (Power Apps, Power Automate, Dataverse).- Participate in solution design, architecture discussions, and deployment activities.- Manage and support integrations using APIs, Azure services, and third-party platforms.- Troubleshoot and resolve production issues, ensuring performance and stability.- Ensure adherence to platform best practices, governance, and security https://jobeax.com/link/NKlt3YnZFxTxA2qx Skills & Experience : - Strong experience with Microsoft Dynamics 365 CE / CRM.- Hands-on expertise in configuration and customization.- Proficiency in C#, .NET, JavaScript, Plugins, and Custom Workflows.- Experience with Power Platform (Power Apps, Power Automate, Dataverse).- Knowledge of integration patterns, REST APIs, and Azure services.- Ability to bridge functional requirements with technical implementation.- Strong communication, stakeholder management, and problem-solving https://jobeax.com/link/l9VxKPoHxfPAR8Dc to Have : - Experience working with US stakeholders or global delivery teams.- Exposure to Azure services such as Logic Apps, Functions, or Service Bus.- Experience in Customer Service or Field Service https://jobeax.com/link/Ut10Ynfqn84Hc1ag : - Microsoft Certified : Power Platform Developer Associate (PL-400)- Microsoft Certified : Power Platform Functional Consultant Associate (PL-200)- Microsoft Certified : Dynamics 365 Customer Service Functional Consultant (MB-230)- Microsoft Certified : Dynamics 365 Sales Functional Consultant (MB-210)- Any relevant Azure certifications (AZ-204, AZ-900, etc.) (ref:hirist.tech)