Vacancy description
India, Bengaluru
Technical Support & Product Specialist in Bengaluru, India is listed on Jobeax. Browse 30,000+ vacancies available.
Sales & Application
Reporting To: R&D Head
NeoDx is looking for a Technical Product Specialist to bridge the gap between our cutting-edge R&D and the market. We are looking for a scientist—someone who speaks the language of Molecular Biology, understands the nuances of RT-PCR, and can act as a technical partner to our customers.
Field Engagement & Distributor Enablement (50%)
Act as the technical expert during field visits to research institutes, hospitals, and diagnostic labs in Karnataka.
Accompany our local distributor partners on visits, helping them explain the scientific advantages of NeoDx solutions to Lab Directors and Principal Investigators.
Move the conversation from 'price' to 'performance' by articulating technical specifications.
Product Demonstrations & Application Support (30%)
For a technical issue, you don't just log a ticket—you investigate the variables (machine settings, extraction methods) and solve it.
Scientific Marketing & Feedback Loop (20%)
Translate complex R&D data into clear, compelling sales tools (case studies, comparison charts, and technical decks) for our distributors.
Serve as the 'eyes and ears' of the R&D team in the market. Gather intelligence on competitor products and customer pain points to influence future product development.
Education: MSc or M.Hands-on experience with Real-Time PCR (qPCR) and RNA/DNA extraction is non-negotiable. Mobility: Willingness to travel extensively within Karnataka (labs, hospitals, and research centers).
Experience in a customer-facing role (e.g., Application Specialist, Technical Support) is a plus, but fresh graduates with strong communication skills are welcome.
Unique Mentorship: Unlike most commercial roles, you will report to the R&D Head, giving you a rare opportunity to learn deep product development while building commercial acumen.
Career Pivot: This is the perfect launchpad for a career in Product Management, Field Application Support, or Technical Sales.
Interested candidates may apply for the role through the Google Form link provided below:
Similar vacancies
... IOVC, All Access Fund, and Tribe Capital. The Role As a Product Support Specialist , you'll play a critical role in bridging the gap between our users and our product teams. You'll be the go-to expert for resolving technical issues, answering product-related questions, and ensuring that our customers have a smooth and supportive ...
India, Rāniganj
... Microsoft Azure Virtual Desktop, VMware Horizon, Windows 365, PowerShell Educational Qualification : 15 years full time education We are seeking a Senior Citrix VDI Support Engineer – Workplace Services to provide advanced L2/L3 technical support and maintain the availability, performance, security, and end-user experience of a ...
India, Pune
... operations. Assist in onboarding/offboarding users and managing licenses efficiently. Required Skills And Experience - 5–7 years of experience in SaaS Application Support, providing operations and technical support for enterprise collaboration tools. - Hands-on experience supporting and administering Google Workspace (Admin Console, ...
India, Rāniganj
Department: Customer Support Product Support Analyst plays a critical role in delivering world-class technical support for Infor's Workforce Management (WFM) application to enterprise clients. As a Product Support Analyst, you will investigate and resolve complex software issues reported by customers, collaborating closely ...
India, Rāniganj
Tech Holding
... tools and SLA. - Knowledge of Server/Network Monitoring Tools - Excellent analytical skills, written and verbal communication. - Experience as a technical specialist in customer-facing roles - Strong task management skills - Customer focused with a passion for resolving unique problems - Must have on-call support experience ...
India, Ahmedabad
Power Bridge
Rs 3 - 10 lakhs p.a.
Overview: We are seeking a highly motivated individual to join our team as an EUC Corporate Hardware Coordinator and Customer Support Specialist. In this role, you will be responsible for managing hardware activities for all GEO regions, including coordination of hardware returns, shipments, and replacements. Additionally, ...
India, Bengaluru
We are seeking an experienced, analytical, and customer-obsessed Workplace Support Ticket Specialist. This is a global role supporting operations across AMER, EMEA, and APAC through a high-volume, SLA-driven ticket management environment. The successful candidate will demonstrate strong critical thinking, sound judgment, ...
India, Rāniganj
Colgate-Palmolive Company
... regular cross-functional project meetings, track deliverables, manage project risks, and quickly resolve or escalate blocking issues. Vendor Collaboration & Technical Support - Vendor & Partner Interface: Function as the key technical interface with external IT vendors (e.g., Emplifi, 1440) and internal engineering teams ...
India, Mumbai
noventiq india
80k
... companies. Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues. We are looking for a hands-on O365 L2 Migration Specialist who has strong experience in email migrations to Microsoft 365 from different platforms. The candidate should also have solid experience in tenant-to-tenant ...
India, Pune
... and transaction-related issues, acting as a bridge between merchants and technical teams to drive timely resolution. Manage POS device setup, configuration, production software deployment, firmware updates, and remote software rollouts across supported POS terminals. Monitor production services, POS performance, and iPing ...
India, Bengaluru
10k
... a faster world with simpler experiences. As a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, ongoing learning, and the excitement of helping name-brand customers as part of our ...
India, India
... troubleshoot application issues running on Linux-based systems and clusters. Perform fault isolation and basic root cause analysis for technical issues. Prepare Technical Support Bulletins and other technical documentation for the Knowledge Base. Work with the Engineering team to help improve product operability. Participate ...
India, Mumbai
Position Junior Technical Support Executive (Vessel) About JiBe JiBe is a cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, ...
India, Mumbai
Databricks
20k
Enablement Specialist at Databricks, you will apply your expertise in enablement to lead the design, rollout, and adoption of enablement programs for Databricks Technical Support Engineers, including collaboration with Support leaders and SMEs and/or Technical Curriculum Developers. Programs in your portfolio can include ...
India, Bengaluru
... (QCRM), HR, Finance, and Legal teams, and provides mentorship to junior IT staff. The Senior Technical Support Specialist is responsible for delivering advanced technical support, managing IT assets, and driving strategic initiatives to enhance IT operations. IT Operations & Service Management Manage IT support operations for ...
India, Mumbai
Observe.AI
... of contact for technical support issues. - Proactively identify, diagnose, analyze, and troubleshoot issues on the Observe.AI platform. - Escalate complex technical issues to Engineering with appropriate debugging information and impact analysis. - Work cross-functionally with Product, Engineering, and Customer Success ...
India, Bengaluru
Codewalla
Job Title: Product Designer — AI-native product builder Experience: 3+ Years Full-time Codewalla is looking for a Product Designer who is becoming a broader product builder: someone with deep design craft who can move from a messy problem to research, working interactions, tested behaviour, implementation, and learning ...
India, Mannady
F22 LABS
About the Role We're hiring a Product Designer who can think beyond the screen, someone who understands users, business goals, and how design fits the bigger picture. You'll own projects end-to-end, from understanding the problem to shipping polished designs, working closely with product and engineering teams and clients. ...
India, Chennai
Ion Exchange (India) Ltd
... applicable codes, standards, project specifications and safety requirements. Coordinate with process, electrical, instrumentation, civil and project teams. Provide technical support during fabrication, erection, commissioning and site execution. Guide junior engineers and ensure timely delivery of engineering deliverables. What ...
India, Hosūr
circor international, inc.
... acquisition to pre-sales & sales and supports successful project realization. Reviews customers' requirements and proposes solutions based on the CIRCOR Pumps products portfolio considering the technical and commercial framework Reviews technical specifications and commercial If necessary, clarifies discrepancies/deviations ...
India, Mumbai