Technical Support Executive in Gurgaon, भारत

Actively hiring

Technical Support Executive

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 2,20,000 - 3,00,000 ₹ 2,20,000 - 3,00,000 /year

Experience

1 year(s)

1 year(s)

Apply By

8 Oct' 26

Posted 3 weeks ago

Job

370 applicants

About the job

As a technical support executive at Edunext Technologies Private Limited, you will play a crucial role in providing exceptional customer service and technical assistance to our clients. Your expertise in presentation skills, computer skills, effective communication, and MS Excel will be instrumental in resolving technical issues and ensuring customer satisfaction.

Key Responsibilities:

1. Provide timely and accurate technical support to clients via phone, email, or chat.
2. Troubleshoot and resolve technical issues related to our software products.
3. Conduct product demonstrations and training sessions for clients.
4. Utilize MS Excel to analyze data and generate reports for management.
5. Collaborate with the development team to escalate complex technical issues.
6. Document and maintain records of customer interactions and solutions provided.
7. Continuously update your knowledge of our products and industry trends to better assist clients.

If you are a proactive problem-solver with strong technical skills and a passion for customer service, we invite you to join our dynamic team at Edunext Technologies Private Limited. Apply now and take your career to the next level!

Skill(s) required

Computer skills Effective Communication MS-Excel Presentation skills

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Other requirements

1. 1+ years of EdTech experience, preferably in school ERP/CRM.

2. Excellent communication skills with fluency in English (mandatory).

3. Strong presentation and interpersonal skills.

4. Proficiency in Microsoft Office (Excel, Word, etc.).

5. Strong analytical and problem-solving abilities.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,20,000 - 3,00,000 /year

Number of openings

5

About Edunext Technologies Private Limited

Edunext Technologies has developed one of the most advanced and user-friendly school ERP software for managing various school activities. This school ERP system provides the solution to all the requirements of admission counselors in streamlining the complete admission process. With this school, ERP, one can generate circulars and SMS instantly and have a multilingual option to make communication effective for parents from different regions. Our school ERP system is capable of managing various information systems, including employee information systems and student information systems, through which the school can manage employee attendance as well as student attendance and all the other activities of the school. Edunext's school ERP software has been awarded as the Best school ERP in India by some of the most reputed organizations in India.

Activity on Internshala

Hiring since September 2022

28 opportunities posted

2 candidates hired

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