... The TSE is a front-line technical support contact for LM product users and a key contributor to LM customer experience. As the primary interface on incoming technical support issues, the TSE will log and own incoming support cases from receipt to resolution. The TSE will contribute to the product experience through resolving ...
... logs, and collaborate cross-functionally with Engineering and Product teams. - Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. - Familiarity with support and collaboration tools such as Zendesk, Salesforce, Jira, and Confluence. ...
Bangalore, भारत
View vacancy... management regulations. - Manage customer contracts by performing preventative maintenance visits, documenting / delivering reports and providing on-site remedial support. - Ensure non-warranty replacement to customers for respective region on time. - Customer return valve Document tracking and ensure proper service and return ...
Chennai, भारत
View vacancySaviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs.
Bangalore, भारत
View vacancy... reality of one-on-one support and leave our customers with a positive impression, providing invaluable feedback to developers and testers. We are now looking for Technical Support Engineer, Sec-AI What You’ll Do - Leads the end-to-end post-sales technical support function for complex, multi-stakeholder customer environments, ...
Bangalore, भारत
View vacancy- Remote
- Hybrid
- On-site
- Full-time
- Contract
36 - 40 / year
... with partner teams: engineering, technical operations, product management, and quality assurance. WHAT SETS YOU APART - Professional Experience. 2–5 years in technical support (Tier 2/3) or a similar customer-facing technical role in cybersecurity or SaaS - Security Fundamentals & Tools . Working knowledge of the MITRE ATT&CK ...
... Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at Job summary DigiCert is looking for a detail-oriented, energetic Technical Support Engineer to join our team. The Technical Support Engineer will be responsible for ensuring the quality of our internal and customer-facing Security ...
Bangalore, भारत
View vacancyRs 9 - 11 lakhs p.a.
... be part of our growth story in delivering a market leading user experience, we’d like to talk to you. Job Description We are looking for a talented Advanced Technical Support Engineer to join our growing global team at Sectigo. The Advanced Technical Support Engineer works closely with Sectigo’s customer base and sales department ...
Chennai, भारत
View vacancy... external knowledge bases, documenting new solutions and AI-driven workflows. - Work within agreed APAC shift patterns to ensure regional coverage across defined support hours. What We’re Looking For: - 1+ years in technical support or systems engineering, preferably in a PaaS/SaaS or enterprise IT environment, bonus points ...
Bangalore, भारत
View vacancyRs 3.5 - 5 lakhs p.a.
... (Written) Technical Support Earn certifications in these skills + 1 more skills Other requirements 1. Bachelor's degree in computer science, IT, or a related technical field. 2. Proven work experience as a technical support engineer, customer success manager, or a similar technical role. 3. Strong problem-solving skills and ...