Technical Support Engineer in Bangalore, भारत

NetApp is hiring for the role of Technical Support Engineer!

Responsibilities of the Candidate:

• Strong verbal and written communication skills with a customer-centric approach.
• Excellent analytical, troubleshooting, and problem-solving abilities.
• Ability to diagnose technical issues and drive resolution in a fast-paced environment.
• Strong interpersonal skills and the ability to work effectively within cross-functional teams.
• Ability to manage multiple priorities and customer cases simultaneously.
• Self-motivated with a strong desire to learn emerging technologies and industry trends.
• Ability to document technical findings, solutions, and knowledge articles clearly and accurately.
• Basic knowledge in two or more of the following areas:
• Computer Hardware and Software
• Storage Technologies
• RAID
• Networking
• NAS/SAN Technologies
• Authentication and Security
• Encryption
• Cloud Platforms (AWS, Azure, GCP)
• Virtualization Technologies
• Performance Analysis and Infrastructure Optimization
• Windows Operating Systems
• Linux/Unix Operating Systems

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
• 0-3 years of relevant industry experience.
• Recent graduates or early-career professionals with a passion for technology and customer support are encouraged to apply.