Vacancy description
Observe.AI
India, Bengaluru
Technical Support Engineer - 2 in Bengaluru, India is listed on Jobeax. Browse 30,000+ vacancies available.
About Us
https://jobeax.com/link/pYDbCGXp5lD7Q6cz is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle—from handling customer conversations to supporting frontline teams and optimizing operations.
Each AI agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work.
Built on a CX-native foundation, https://jobeax.com/link/pYDbCGXp5lD7Q6cz helps leading brands like DoorDash, Affordable Care, Signify Health, and Verida improve customer satisfaction, boost agent productivity, and deliver consistent, scalable performance across every customer interaction.
Why Join Us
At Observe, you’ll play a critical role in delivering an exceptional customer and product experience. This position offers the opportunity to work at the intersection of technology, problem-solving, and customer impact—owning issues end-to-end and collaborating closely with cross-functional teams to drive resolution.
You’ll gain hands-on exposure to real-world technical challenges, contribute to pre-release testing and product quality, and help shape customer-facing documentation and training materials. Beyond day-to-day work, this role offers strong career growth, meaningful ownership, and the chance to grow alongside a fast-scaling organization—backed by competitive compensation and benefits typically found in larger, established companies.
What you’ll be doing
What you’ll bring to the role
Perks & Benefits
Our Commitment to Inclusion and Belonging
https://jobeax.com/link/pYDbCGXp5lD7Q6cz is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. https://jobeax.com/link/pYDbCGXp5lD7Q6cz does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. https://jobeax.com/link/pYDbCGXp5lD7Q6cz also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.
If you are ambitious, make an impact wherever you go, and you're ready to shape the future of https://jobeax.com/link/pYDbCGXp5lD7Q6cz, we encourage you to apply. For more information, visit
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