Vacancy description
Allot
India, Mumbai
Technical Support Developer (REMOTE) in Mumbai, India is listed on Jobeax. Browse 30,000+ vacancies available.
Who we are Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. We believe in delivering real value to our Tier-1 customers by offering cutting-edge solutions that make their networks smarter and their users more secure. At Allot, you will have the opportunity to grow professionally in a dynamic environment with like-minded people who go the extra mile to succeed.
A Technical Support Engineer to remotely support our CSP clients. This is an opportunity to join the Global Customer Services team of a leading DPI/network devices vendor providing solutions for Tier-1 global telcos.
Support and troubleshoot application issues running on Linux-based systems and clusters.
Perform fault isolation and basic root cause analysis for technical issues.
Prepare Technical Support Bulletins and other technical documentation for the Knowledge Base.
Work with the Engineering team to help improve product operability.
Participate in weekend on-call rotation and provide after-hours support as needed.
Region (Website):
Overall 3+ years of experience with 1–2 years of relevant experience in technical support or customer-facing troubleshooting roles.
Experience supporting software products.
Exposure to Wireshark/Tcpdump for protocol-level analysis.
Basic understanding of cloud infrastructure such as Kubernetes and/or AWS.
Hands-on experience with Linux administration, shell scripting, and log parsing.
Certifications such as CKA, CCNA, or Red Hat , Kubernetes (K8s)
Understanding of ISP networks, Diameter Protocol, and 4G/5G call flows.
Experience working with ISPs, mobile operators, or cable operators.
Similar vacancies
... between merchants and technical teams to drive timely resolution. Manage POS device setup, configuration, production software deployment, firmware updates, and remote software rollouts across supported POS terminals. Monitor production services, POS performance, and iPing services to identify abnormal behavior, raise alerts, ...
India, Bengaluru
... joining the Engineering Operations team as a member of technical staff, focusing on application maintenance and improvement. You will also be called upon to support other Engineering applications, e.g., Position is 8AM-5PM Pacific Time Zone (India Night Shift). fully remote role Participate in global infrastructure & development ...
India, Rāniganj
... including issue descriptions, resolutions, and follow-up actions. Carry out all activities in accordance with company protocols and regulatory requirements. Technical Support to Sales team as and when required: Provide technical support to the Sales team during quotation and tender phases by proposing cost-effective solutions ...
India
... delivering advanced technical support, managing IT assets, and driving strategic initiatives to enhance IT operations. IT Operations & Service Management Manage IT support operations for a primarily remote, global workforce spanning multiple time zones. Analyze IT support requests and trends to identify opportunities for process ...
India, Mumbai
... us the financial technology platform of choice. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Technical Support Engineer - Ecom As part of this role you will be working with teams across Adyen (technical and commercial). Be a key source of knowledge on the Adyen ...
India, Bengaluru
... Microsoft Azure Virtual Desktop, VMware Horizon, Windows 365, PowerShell Educational Qualification : 15 years full time education We are seeking a Senior Citrix VDI Support Engineer – Workplace Services to provide advanced L2/L3 technical support and maintain the availability, performance, security, and end-user experience of a ...
India, Pune
... operations. Assist in onboarding/offboarding users and managing licenses efficiently. Required Skills And Experience - 5–7 years of experience in SaaS Application Support, providing operations and technical support for enterprise collaboration tools. - Hands-on experience supporting and administering Google Workspace (Admin Console, ...
India, Rāniganj
... selves. Qualifications & Skills - Understand omni channel communication technologies and their role in the contact center - 2+ years of experience as a product support engineer - Good listening and comprehension skills - Quick on your feet while consultatively working with the end customer to implement the solution - A natural ...
India, Bengaluru
Tech Holding
... combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. ...
India, Ahmedabad
... integration, middleware configuration, troubleshooting, testing, deployment, and production support. Technical Consultant - Market Data Services Job Location - Remote (Anywhere in India) Design middleware and transformation layers for market data distribution. - Configure and support RFA/API-based integrations for market data ...
India, Mumbai
codefeast
Job Title: Technical Recruiter Location: Remote Work Mode: Full-time Working Days: Monday to Saturday Working Hours: 9:45 AM – 7:00 PM IST Job Overview We are looking for a highly driven Technical Recruiter who can take complete ownership of end-to-end technical hiring . This role requires strong sourcing expertise, excellent ...
India, Delhi
PERSOLKELLY
... will be responsible for assisting in the recruitment process, Sourcing screening, and shortlisting potential candidates. Position: IT Recruiter Bangalore ((Remote/On-site (as applicable)) Talent Sourcing: Review resumes and conduct initial phone screenings to assess candidates for further consideration. Database Management: ...
India, Bengaluru
160 / year
... 8:00 PM Venue: Teleperformance, Plot Number 398, Phase 3, Udyog Vihar 122016 Point of Contact: Alok Sharma Role & Responsibilities Role: TSX Voice Executive (Technical Voice Support) Experience: Fresher 2 Years Basic knowledge of computers required Job Description Provide technical support to customers through chat process ...
India, Haryāna
160 / year
... technologies formerly known as CSS Corp! Technical Support Role Voice Process Ambattur Chennai Please find below Job Description for your reference Job Title: Technical Support Voice Process. - Experience: Minimum 6 months of Experience into Technical Voice Support voice support. - Education Qualification. Any bachelors degree. ...
India, Chennai
automios
... Location: Chennai Department: IT & Technical Support Experience Required: 4–7 years in IT Support / System & Network Troubleshooting Job Summary We are hiring an IT Support Engineer responsible for handling system installations, troubleshooting hardware/software issues, providing L1/L2 technical support, and ensuring smooth IT ...
India, Chennai
Toppan Merrill
Rs 2.5 - 18 lakhs p.a.
Description We are seeking a detail-oriented Technical Analyst to join our team in India. The ideal candidate will be responsible for analyzing technical requirements, collaborating with cross-functional teams, and providing technical support to ensure smooth operations. Responsibilities Analyze technical requirements and ...
India, Rāniganj
Infinite Computer Solutions India Pvt. Ltd.
... deployments - Monitoring, Reporting & Optimization - Application deployment success - Deployment failures - SCCM site performance - Intune sync performance Provide technical leadership to L1 & L2 teams - Review technical quality of incident resolution - Risk and mitigation plans Deep hands-on experience in: - SCCM (ConfigMgr) - ...
India, Bengaluru
ASCLOUDSECURE
Rs 3.5 - 5 lakhs p.a.
... (Written) Technical Support Earn certifications in these skills + 1 more skills Other requirements 1. Bachelor's degree in computer science, IT, or a related technical field. 2. Proven work experience as a technical support engineer, customer success manager, or a similar technical role. 3. Strong problem-solving skills and ...
India, Delhi
Toppan Merrill
Rs 2.5 - 18 lakhs p.a.
Description We are seeking a detail-oriented Technical Analyst to join our team in India. The ideal candidate will be responsible for analyzing technical requirements, collaborating with cross-functional teams, and providing technical support to ensure smooth operations. Responsibilities Analyze technical requirements and ...
India, Chennai