The Technical Program Manager (TPM) drives complex, cross-functional technical programs from planning through execution and delivery.
This role is specifically tailored for lateral hires who hold a post-graduate degree in management (MBA) coupled with a solid foundation in software engineering.
Whether you are translating business objectives into scalable products, orchestrating regional market expansions, or piloting new generative AI capabilities, you will be the collaborative anchor who brings business logic and engineering execution together.

Drive executive-level program governance. Synthesize complex technical blockers, architectural decisions, and delivery risks into clear, business-focused updates for leadership and cross-functional stakeholders.

Help identify technical risks, interface bottlenecks, and system dependencies early.
Track, analyze, and optimize performance metrics (such as Sprint Delivery Predictability, Defect Density, and Time-Weighted Build Delay) to implement data-driven process improvements.
Sprint Readiness & Governance: Enforce a healthy Definition of Readiness (DoR) and promote 'Shift-Left' quality practices to ensure developers and QA align early, reducing post-release issues.

AI Program & Change Leadership

AI Initiative Orchestration: Drive customer-facing AI and GenAI programs from experimental proof-of-concept (PoC) through to scalable production and adoption.
AI Success Metrics: Establish and monitor performance metrics that capture both engineering efficiency and business value (e.g., Agile Tooling & Workflow Optimization: Use scripting, APIs, or low-code frameworks to prototype lightweight dashboards, JIRA automations, and reporting workflows that save engineering hours.
Identify operational bottlenecks and implement scalable mechanisms that eliminate manual tracking and coordination overhead.

Educational Background: Post-Graduate Degree in Management (MBA or equivalent) from a premier institution, coupled with a Bachelor's Degree in Computer Science, Engineering, IT, or a related technical field.
Prior Technical Experience: Strong foundations in software engineering (SDLC, database architectures, and release workflows) with a proven track record of working as a Software Engineer, SDET, DevOps, or Test Engineer prior to your MBA.
Strategic & Analytical Skills: Outstanding business acumen with the ability to structure ambiguous problems, build decision-making frameworks, and analyze delivery data to drive action.
Prior Software Delivery: 2+ years of professional hands-on software development or technical delivery experience prior to or during your MBA.
Cross-Functional Project Exposure: Experience managing or consulting on tech-heavy projects, platform migrations, or data-driven digital transformation initiatives.
Hands-on comfort with SQL, exploring APIs, or utilizing lightweight scripting and workflow automations (JIRA APIs).

A successful MBA-lateral TPM at redBus acts as a strategic and operational anchor:

Data-Driven Execution: Risk & Velocity Optimization: Proactively identifies and mitigates cross-team dependencies and design bottlenecks before they block development.
Successfully designs and introduces automated mechanisms or workflows that significantly reduce manual tracking effort for engineering squads.

At redBus, this TPM is expected to operate as a technical program leader, strategic business translator, AI enabler, and execution driver.

Technical Programme Manager - Planning

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